Angel Manocha
Toronto,ON
Summary
Energetic and personable server with extensive experience in high-volume, upscale dining and hospitality environments as well as Sales. Skilled at delivering exceptional customer service, managing multiple tables efficiently, and creating memorable guest experiences. Proficient in POS systems, cash handling, menu knowledge, and upselling techniques. Known for reliability, attention to detail, teamwork, and the ability to resolve guest concerns with professionalism and composure. Adept at supporting private events, collaborating with staff, and exceeding service expectations in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Model
Elite Management
Toronto, Ontario
11.2024 - Current
- Selected for multiple commercial & editorial assignments for high-profile brands and events.
- Maintained a high standard of personal appearance, punctuality, and adaptability to meet varying client and project requirements.
- Adhered to tight schedules and demonstrated flexibility with last-minute changes to ensure successful event execution.
Cashier
Aldo
Toronto, Ontario
11.2024 - 01.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate and Cashier
Ganni
Toronto, Ontario
10.2024 - 11.2024
- Offered personalized style advice to customers, boosting satisfaction and sales.
- Assisted with inventory management and new product launches.
Server
One Restaurant Hazelton Hotel
Toronto, Ontario
05.2024 - 11.2024
- Provided upscale dining service in a luxury hotel restaurant, catering to VIPs and high-profile guests.
- Offered detailed menu knowledge and wine recommendations to enhance the guest experience.
- Supported the seamless execution of large private events and regular dining operations.
Sales Associate
Guess Inc
Vaughan, Ontario
02.2024 - 09.2024
- Engaged customers, identified needs, and recommended products to drive sales.
- Maintained attractive visual merchandising and handled POS transactions.
- Provided friendly, attentive service and built repeat customer relationships.
Personal Style Advisor
Haight and Ashbury
Vaughan, Ontario
12.2023 - 04.2024
- Delivered one-on-one consultations, helping customers find styles that matched their preferences.
- Contributed to positive customer feedback and store reputation.
Server
Zak’s Bar and Grill
Toronto, ON
08.2023 - 04.2024
- Delivered attentive and friendly service to guests in a high-volume bar and grill setting.
- Managed multiple tables, processed orders, and payments quickly and accurately.
- Assisted with opening and closing duties, and maintained a clean, organized dining area.
Server
The Birchcliff
Toronto, Ontario
03.2023 - 08.2023
- Delivered prompt, efficient service in a busy restaurant environment.
- Resolved guest concerns with professionalism and attention to detail.
- Trained new servers and collaborated with the team to ensure excellent service.
Marketing Executive
Vector Marketing
Kelowna, British Columbia
09.2022 - 02.2023
- Conducted market research to identify consumer trends and preferences.
- Created content for various digital channels, including website, social media and email.
- Generated leads through direct mailers or other outreach methods like cold calling or emails.
Intern
Ernst & Young
Toronto, Ontario
09.2022 - 01.2023
- Women in Tech Consulting Conference Intern
- Assisted with event coordination and logistics, ensuring successful conference delivery.
- Prepared reports summarizing project progress and results for management review.
Public Relations Associate
Tommy Hilfiger
Toronto, Ontario
05.2022 - 09.2022
- Guided customers through product selection, providing knowledgeable style tips.
- Supported in-store events and managed brand communications.
Education
Honours Bachelor of Arts - Economics And Political Science; Computer Science
University of Toronto
Toronto, ON04-2027
Skills
- Business Development & Client Retention
- Effective communication & Problem solving
- Team Leadership & Staff Training
- Point-of-Sale (POS) Systems
- Cash register operations
- CRM Systems & Order Processing
- Time Management & Multitasking
- Multitasking in high-volume environments
- Food Safety Oversight
- Menu Knowledge
Certification
- Smart Serve Certificat Number: 240921525385
Languages
English
First Language
Hindi
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Timeline
Model
Elite Management
11.2024 - Current
Cashier
Aldo
11.2024 - 01.2025
Sales Associate and Cashier
Ganni
10.2024 - 11.2024
Server
One Restaurant Hazelton Hotel
05.2024 - 11.2024
Sales Associate
Guess Inc
02.2024 - 09.2024
Personal Style Advisor
Haight and Ashbury
12.2023 - 04.2024
Server
Zak’s Bar and Grill
08.2023 - 04.2024
Server
The Birchcliff
03.2023 - 08.2023
Marketing Executive
Vector Marketing
09.2022 - 02.2023
Intern
Ernst & Young
09.2022 - 01.2023
Public Relations Associate
Tommy Hilfiger
05.2022 - 09.2022
Honours Bachelor of Arts - Economics And Political Science; Computer Science
University of Toronto
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