ANGEL DURAND-GAGNON
Calgary,AB
Summary
Highly motivated employee committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player who is ready to help team achieve it's company goals.
Overview
2
2
years of professional experience
Work History
SALES ASSOCIATE
H&M
Ottawa, ON
05.2023 - Current
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Built relationships with potential customers by providing helpful advice on product selection
- Established a positive rapport with customers by delivering friendly, personalized service
- Performed sales floor work, such as assisting customers, stocking shelves and taking inventory.
SALES REPRESENTATIVE
Archipelago Wine & Spirits
Roseau, Dominica
05.2022 - 02.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Generated new sales leads through cold calling and networking activities.
- Answered store and merchandise questions and led customers to wanted items.
- Contributed to event marketing, sales and brand promotion.
Education
Associate of Science - Computer Systems Technology
Algonquin College
Ottawa, ON01-2025
High School Diploma -
Convent High School
Roseau, Dominica 08-2021
Skills
- Computer Proficiency
- Microsoft Office
- Exceptional organization
- Creativity skills
- Critical Thinking skills
- Communication Skills
- Product Promotion
- Verbal Communication
- Leadership Skills
- Cash Register Operation
- Problem-solving skills
References
- ISABELLA PRENTICE, Principal of Convent High School, (767) 448-2916
- SHANITA PAUL, Supervisor, Archipelago Wine & Spirits - Acquaintance, (767) 316-5796, Archipelago.marketing@archi.com
Languages
English
Native/ Bilingual
American sign language
Professional
Timeline
SALES ASSOCIATE
H&M
05.2023 - Current
SALES REPRESENTATIVE
Archipelago Wine & Spirits
05.2022 - 02.2023
Associate of Science - Computer Systems Technology
Algonquin College
High School Diploma -
Convent High School
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