ANGEL BUELLA
Athabasca
Summary
Professional in food service management, equipped to lead and optimize operations. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory control, and customer satisfaction. Reliable and adaptable to changing needs, ensuring smooth and efficient service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
11.2022 - Current
- Supervised daily operations to ensure efficient service and adherence to food safety standards.
- Trained and mentored team members on best practices for customer service and food preparation.
- Implemented inventory management procedures to minimize waste and optimize stock levels.
- Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing operational efficiency.
- Resolved customer complaints promptly and improving overall satisfaction.
- Monitored cash handling procedures for accuracy, reducing discrepancies during end-of-shift audits.
Food Service Supervisor
CAFE MOLAVE
10.2020 - 09.2022
- Ensure customer service satisfaction
- Book reservations assistance
- Ensure consistent upselling
- Perform secondary work like stocking
- Perform as kitchen assistant if required
- Attend customers complains and promote attentive services
- Maintain cleanliness and food safety of restaurant.
Sales Executive
FOCUS NETWOR AGENCIES(S) P/L
06.2017 - 03.2020
- Achieved or exceeded company-defined sales quotas.
- Ensure customer service
- Manage store stocks orders
- Serve over 60 customer per day
- Replenish stocks neatly and accordingly
- File and keep the company's confidential documents
- Perform other duties may be assigned by the operation management
- Perform day-end balancing transactions
- Checking stocks delivery
ON THE JOB TRAINING , AUDIT DEPARMANT
FIST INNER TRADE CORPORATION
11.2016 - 01.2017
- Performs filing confidential accounts
- Customer service
Education
Bachelor of Science - Marketing Management
SAN JOSE COMMUNITY COLLEGE
SAN JOSE MALILIPOT ALBAY, PHILIPPINES03-2017
Skills
- Customer service
- Communication
- Management
Languages
English
Professional Working
Certification
- FOOD SAFETY Training - Canada
- MAY 20, 2024
- Changi refresher program - Changi Airport
-April 2019
- Jewel refresher program - Changi Airport
-April 2019
- Marketing strategies - Pasay Manila
-September 2016
Timeline
Food Service Supervisor
Tim Hortons
11.2022 - Current
Food Service Supervisor
CAFE MOLAVE
10.2020 - 09.2022
Sales Executive
FOCUS NETWOR AGENCIES(S) P/L
06.2017 - 03.2020
ON THE JOB TRAINING , AUDIT DEPARMANT
FIST INNER TRADE CORPORATION
11.2016 - 01.2017
Bachelor of Science - Marketing Management
SAN JOSE COMMUNITY COLLEGE
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