Certificate in Customer Service Management, KDP support, Amazon Books.
Timeline
Anees Shaik
Oshawa
Summary
A management student with major in marketing and business connect with back home- India, experience of more than a year in a MNC. I am currently a student at Durham college pursing International Business management. I am willing to work in a fast-paced environment and fulfill my responsibilities with diligence.
Work History
Retail Sales Executive
Big Bazaar, Future Group
Involved in Managing back stock inventory effectively to ensure high stock levels and prevent stockouts or overstock situations.
I refined my knowledge about the product, market strategy and have improved store layout for enhancing a good customer experience
I was able to give high-quality and efficient customer service by greeting clients in a pleasant and kind manner, resulting in 4.4 shop rating ( Google Review)
Had leader board score boost up by 20% by informing customers the offer valid during the season sale.
Volunteer Coordinator
Worked With NGO's / Serving Hands
Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
I did the selfless service to the kids and adult promptly and reliably by putting my 100% efforts
I accepted the guidance and decision of the volunteer coordinator and completed the task accurately on a given stipulated tine
The Joy of Giving, College event
Chennai, India
Assisted and involved the kids in their daily activity
I helped the college in the decision- making process which will be useful for the kids in their future.
CLEAN UP/ Volunteer
Marina beach, Chennai, India.
Cleaned up the beach by collecting the waste with my fellow volunteers.
Education
Post Graduate Diploma - International Business Management
Durham College
Oshawa, ON
05.2024
Skills
Cash handling proficiency
Trained in customer service and selling skills
Team building and customer-relations communication abilities
Quick learner of required tasks
Provide friendly customer service
Collaborative team player
Excellent written and communication to deal with customers and staff
Certificate in Customer Service Management, KDP support, Amazon Books.
KDP self publishing platform which has a varied number of Analyst who helps the customer to Publish and Promote their own book online.
Expert in book editing, Marketing, Formatting services
Timeline
Retail Sales Executive
Big Bazaar, Future Group
Volunteer Coordinator
Worked With NGO's / Serving Hands
Post Graduate Diploma - International Business Management
Durham College
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