Andy Rios
Los Angeles
Summary
Dedicated Security Professional with extensive experience at Allied Universal Security Services, excelling in team leadership and emergency management. Proven track record in training staff and enhancing security protocols, resulting in improved response times. Skilled in report writing and deescalation, ensuring a safe environment for personnel and assets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Supervisor - Netflix
Allied Universal Security Services
11.2024 - Current
- Oversee the training and certification of newly hired officers
- Prepare and submit reports to keep management informed on site activities and developments
- Conduct regular training exercises with a team of officers to evaluate their security response time and provide retraining in areas that need improvement
- Serve as the initial responder to incidents involving medical, alarm notifications, trespassers , or vandalism.
- Compile detailed reports on incidents by gathering evidence and statements and forwarding it to the local dispatch team.
- Regularly evaluate officer performance and proceed with disciplinary action as required.
Security Professional - Netflix
Allied Universal Security Services
04.2024 - 11.2024
- Collaborate with a team of security professionals to promptly and efficiently respond to emergency situations, ensuring a swift and effective resolution.
- Protect personnel, property, and sensitive information at Netflix by acting as a visible deterrent, effectively minimizing asset loss due to theft and property damage.
- Perform routine patrols of Netflix facilities, identifying and reporting maintenance concerns, vandalism, safety hazards, and security breaches to the appropriate personnel.
- Served as the primary point of contact for all Netflix personnel and vendors in the lobby, efficiently managing guest access, issuing key fobs, monitoring entry points via CCTV surveillance, and delivering exceptional customer service.
- Ensure a secure environment by implementing procedures that facilitate seamless entry for authorized individuals while tactfully restricting access to unauthorized persons at Netflix facilities.
Lot Associate
The Home Depot Inc
01.2019 - 01.2020
- Expedited order fulfillment process by gathering products from various departments for customer pickup.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
Cashier
Kroger Co, Inc
01.2018 - 01.2019
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Courtesy Clerk
Kroger Co, Inc
01.2017 - 01.2018
- Maintained cleanliness of store premises
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected and organized shopping carts from the parking lot daily
Education
High School Diploma -
Los Angeles Academy of Arts And Enterprises
Los Angeles, CASkills
- Team leadership
- Staff training
- Deescalation
- Emergency management
- Report writing
Certification
- Licensed Security Guard - 2022
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Supervisor - Netflix
Allied Universal Security Services
11.2024 - Current
Security Professional - Netflix
Allied Universal Security Services
04.2024 - 11.2024
Lot Associate
The Home Depot Inc
01.2019 - 01.2020
Cashier
Kroger Co, Inc
01.2018 - 01.2019
Courtesy Clerk
Kroger Co, Inc
01.2017 - 01.2018
High School Diploma -
Los Angeles Academy of Arts And Enterprises
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