Félix Therrien
Quebec,Canada
Summary
With a robust background in security and team management, notably at Securitas Canada, I excel in operations management and relationship building. Demonstrated expertise in policy enforcement and fostering strong client relations, I've effectively led teams to maintain high efficacy levels, achieving significant improvements in security protocols.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer / Site Security Supervisor / Interim Administrative Officer
Securitas Canada
01.2022 - Current
- Ensure 24/7 contract coverage
- Create work schedules
- Maintain good client relationships
- Manage site access
- Communicate and explain information to security staff
- Maintain high security and confidentiality levels
Camp Counselor
City of Sainte-Anne-des-Monts
01.2014 - Current
- Ensure the safety and well-being of children
- Enforce camp rules
- Organize and lead activities
Patrol Officer / Parking Agent
Garda World
01.2021 - 01.2022
- Conduct security rounds
- Respond to alarms
- Enforce regulations
- Write activity and violation reports
- Answer questions from the public
Special Education Technician
Chic-Chocs School Service Center
01.2020 - 01.2021
- Assist students with their learning
- Support teachers
- Maintain discipline in the classroom
- Observe and correct student behavior
- Highlight positive behavior
Telephone Attendant
Antirouille Métropolitain
01.2019 - 12.2019
- Schedule appointments over the phone
- Provide information about the company’s services
- Process customer payments
Warehouse Clerk
KIDS INC.
01.2019 - 12.2019
- Prepare online orders
- Unload delivery trucks
Green Space Attendant
City of Sainte-Anne-des-Monts
01.2016 - 01.2018
- Maintain the cleanliness of the city (lawns, public restrooms)
- Prepare infrastructure for summer festivals
Education
College Diploma - Police Technology
Cégep De Rimouski
Rimouski05-2019
High School Diploma -
École Gabriel-Le Courtois
Sainte-Anne-des-Monts06-2015
Skills
- Policy enforcement
- Data privacy
- Scheduling coordination
- Team leadership
- Employee relations
- Relationship building and management
- Operations management
- Emergency response
- Security team management
- Data protection
Certification
- First Aid Training (CPR and AED)
- Customer Service Training
- Data Center Security Professional Training
Languages
French
Native/ Bilingual
English
Professional
Timeline
Security Officer / Site Security Supervisor / Interim Administrative Officer
Securitas Canada
01.2022 - Current
Patrol Officer / Parking Agent
Garda World
01.2021 - 01.2022
Special Education Technician
Chic-Chocs School Service Center
01.2020 - 01.2021
Telephone Attendant
Antirouille Métropolitain
01.2019 - 12.2019
Warehouse Clerk
KIDS INC.
01.2019 - 12.2019
Green Space Attendant
City of Sainte-Anne-des-Monts
01.2016 - 01.2018
Camp Counselor
City of Sainte-Anne-des-Monts
01.2014 - Current
- First Aid Training (CPR and AED)
- Customer Service Training
- Data Center Security Professional Training
College Diploma - Police Technology
Cégep De Rimouski
High School Diploma -
École Gabriel-Le Courtois
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