Summary
Overview
Work History
Education
Skills
Accomplishments
Language
Hobbies/Interests
Timeline
Generic
Andy Qu

Andy Qu

Summary

Strive for the maximum growth of both Company’s business and personal career

Overview

31
31
years of professional experience

Work History

Table Game Dealer (Supervisor 8/2005 - 1/2006)

Great Canadian Casino
Coquitlam
12.2001 - Current
  • Deal various table games in compliance with house rules and regulations
  • Deliver high-quality customer service to enhance guest experiences
  • Trained, supervised and evaluated new dealers
  • Actively participate in and support promotional activities
  • Maintain a safe and secure gaming environment; report suspicious activity
  • Ensure gaming equipment operational and report malfunctions

Senior Engineering Specialist

Seagate Technology Intl.
Singapore
03.1995 - 09.1999

Managed process control for computer hard disk drive production line within cleanroom environment.

  • Trained/supervised operators to enhance team performance.
  • Conducted quality assurance through rigorous in-process testing protocols.
  • Troubleshot; Developed and modified flow charts to optimize operational efficiency.
  • Designed production fixtures to improve assembly accuracy and speed.

Education

MBA -

National University of Singapore
02-1999

B.Eng. in Mechanical Engineering -

Shanghai University
07.1993

Skills

  • Exceptional customer service & guest relations
  • Capable of meticulous documentation tasks
  • Sound Knowledge in MS Office
  • All BCLC/company policy and regulation trainings up to date
  • Stress management
  • Time management
  • Team collaboration
  • BCLC compliance
  • Multicultural communication
  • Conflict resolution
  • Hands-on experience in using various hand tools

Accomplishments

2013 Diamond Award Winner

Multiple-time Diamond Nominee

Language

English/Mandarin/Shanghainese

Hobbies/Interests

Classical Music/Traveling/Soccer/Badminton/Movies/

Timeline

Table Game Dealer (Supervisor 8/2005 - 1/2006)

Great Canadian Casino
12.2001 - Current

Senior Engineering Specialist

Seagate Technology Intl.
03.1995 - 09.1999

MBA -

National University of Singapore

B.Eng. in Mechanical Engineering -

Shanghai University
Andy Qu