Andy Nguyen
Salinas
Summary
Dynamic and reliable professional with experience in high-volume customer service and team leadership. Proven ability to exceed expectations through exceptional service and operational improvements. Skilled in collaborative teamwork, proactive support, and office administration with proficiency in Microsoft Office. Committed and eager to driving success and fostering a positive impact.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
01.2024 - 07.2024
- Collaborated with other team members to ensure timely completion of tasks.
- Provided quality customer service by adhering to company core values and procedures.
- Efficiently handled peak hours and high-volume customer flow, maintaining high service standards and minimizing wait times.
Shift Lead
Jamba Juice - Vitaligent
07.2022 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Reviewed daily sales reports and monitored financial performance metrics.
- Identified opportunities for operational improvements and communicated them to management.
Paid Intern
Santa Clara County Social Services Agency
06.2021 - 06.2022
- Assisted with special projects or tasks related to departmental functions upon request.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Education
Associate of Arts - Political Science
De Anza College
Cupertino, CAAssociate of Arts - English Language And Literature
Hartnell College
Salinas, CASkills
- Service Excellence
- Proactive Service and Assistance
- Flexible and Adaptable
- Collaborative and Supportive Worker
- Microsoft Software Proficiency
- Office Administration
Timeline
Team Member
Chick-fil-A
01.2024 - 07.2024
Shift Lead
Jamba Juice - Vitaligent
07.2022 - 11.2023
Paid Intern
Santa Clara County Social Services Agency
06.2021 - 06.2022
Associate of Arts - Political Science
De Anza College
Associate of Arts - English Language And Literature
Hartnell College
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