Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Andy Luong

Toronto,Ontario

Summary

Highly motivated sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Fox Group- Nike
04.2023 - Current
  • Improved customers shopping experience by utilizing product knowledge to provide personalized recommendations that lead to increased sales revenue
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Worked on a team with with countless other sales associates to boost sales through constant communication and celebrating accomplishments, ensuring that team work is the goal

Property Manager

Canada Inc
03.2023 - Current
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Coordinated appointments to show marketed properties.
  • Proven ability to learn quickly and adapt to new situations.

Snow Removal

Pronto Servcies
12.2021 - Current
  • Handled seasonal snow removal and sidewalk de-icing.
  • Contributed to winter safety with timely snow removal, salt application and deicing.
  • Cleaned plow trucks and snow removal equipment after use to prevent unnecessary wear and tear.

Floor Leader

Skechers
02.2019 - 04.2023
  • Handled heavy shipment with a swift and calculated hand
  • Maintained a clean and organized inventory, ensuring an efficient store layout for customer access and satisfaction
  • Resolved customer conflicts and answered questions, while advancing customer service and communication skills
  • Managed POS transactions such as cash, credit and returns to guarantee a consistent and accurate cashflow.

Education

High School Diploma -

Westview Centennial Secondary School
01.2018

Skills

  • Adaptability
  • Communication skills
  • Problem-solving
  • Customer service skills
  • Leadership skills

Languages

Chinese (Cantonese)
Native or Bilingual
Vietnamese
Professional Working

Certification

  • OSHA Fork lift certification

Timeline

Sales Associate

Fox Group- Nike
04.2023 - Current

Property Manager

Canada Inc
03.2023 - Current

Snow Removal

Pronto Servcies
12.2021 - Current

Floor Leader

Skechers
02.2019 - 04.2023

High School Diploma -

Westview Centennial Secondary School

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