Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrii Turkevych

Calgary,AB

Summary

More then 10 years of working in sales and greeting customers and guests. Bring strong communication abilities, proven organization skills, and a supportive, patient personality to help the company retain and grow it's customer base in both exisiting and new markets.

Overview

10
10
years of professional experience

Work History

Bartender/Server

CRMR
05.2023 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Made drinks for 100-200 customers and guests every evening.

SALES ASSOCIATE TEAM LEADER

HookahMarket
09.2021 - 09.2022
  • Met merchandising standards by keeping store stocked and products faced.
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Followed checklist to complete retail store opening and closing activities.
  • Introduced promotions and sale opportunities, enticing customers.
  • Promoted visual presentation standards by keeping store replenished.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.

OPENING MANAGER

HookahPlace
11.2017 - 09.2021
  • Established and monitored KPIs to optimize company performance.
  • Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
  • Developed and implemented effective strategies to reduce costs while maintaining quality standards.
  • Created an environment of open communication between departments that improved collaboration among teams.
  • Prepared staff work schedules and assigned specific duties.
  • Demonstrated and supported continuous improvement and growth mindset.

SALES ASSOCIATE

HookahMarket
05.2014 - 10.2017
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Promoted visual presentation standards by keeping store replenished.
  • Demonstrated product features and capabilities to potential buyers.
  • Introduced promotions and sale opportunities, enticing customers.
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Used product knowledge for handling objections.
  • Tagged new merchandise for sale and updated signs.

FOOD AND BEVERAGE ATTENDANT

Gaylord Texan Hotel and Resort
05.2013 - 08.2013
  • Monitored and restocked supplies or food items to maintain inventory.
  • Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes
  • Restocked food and beverage items throughout the shift.
  • Placed food trays over food warmers for immediate service or stored food in refrigerated storage cabinets for preservation
  • Relayed orders to kitchen staff for fulfillment.
  • Served food to customers when waiters and waitresses needed assistance.
  • Mixed and prepared flavors for mixed drinks.
  • Sliced and pitted fruit used to garnish drinks.
  • Greeted and seated customers.

Education

BACHELOR OF SCIENCE (B.S - GEOGRAPHY

Tavrida National University
Simferopol, Ukraine
06.2014

Skills

  • Multitasking Strengths
  • Product And Service Sales
  • Time Management
  • Market Research
  • Teamwork And Collaboration
  • Stocking and Replenishing
  • Food and Beverage Pairings
  • Wine Pairings
  • Dining Area Maintenance
  • Price Memorization
  • Cash Handling

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Full Professional

Timeline

Bartender/Server

CRMR
05.2023 - 09.2023

SALES ASSOCIATE TEAM LEADER

HookahMarket
09.2021 - 09.2022

OPENING MANAGER

HookahPlace
11.2017 - 09.2021

SALES ASSOCIATE

HookahMarket
05.2014 - 10.2017

FOOD AND BEVERAGE ATTENDANT

Gaylord Texan Hotel and Resort
05.2013 - 08.2013

BACHELOR OF SCIENCE (B.S - GEOGRAPHY

Tavrida National University
Andrii Turkevych