More then 10 years of working in sales and greeting customers and guests. Bring strong communication abilities, proven organization skills, and a supportive, patient personality to help the company retain and grow it's customer base in both exisiting and new markets.
Overview
10
10
years of professional experience
Work History
Bartender/Server
CRMR
05.2023 - 09.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Answered customers' questions, recommended items, and recorded order information.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Made drinks for 100-200 customers and guests every evening.
SALES ASSOCIATE TEAM LEADER
HookahMarket
09.2021 - 09.2022
Met merchandising standards by keeping store stocked and products faced.
Encouraged customers to make additional purchases and suggested relevant items.
Followed checklist to complete retail store opening and closing activities.
Introduced promotions and sale opportunities, enticing customers.
Promoted visual presentation standards by keeping store replenished.
Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
OPENING MANAGER
HookahPlace
11.2017 - 09.2021
Established and monitored KPIs to optimize company performance.
Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
Developed and implemented effective strategies to reduce costs while maintaining quality standards.
Created an environment of open communication between departments that improved collaboration among teams.
Prepared staff work schedules and assigned specific duties.
Demonstrated and supported continuous improvement and growth mindset.
SALES ASSOCIATE
HookahMarket
05.2014 - 10.2017
Encouraged customers to make additional purchases and suggested relevant items.
Promoted visual presentation standards by keeping store replenished.
Demonstrated product features and capabilities to potential buyers.
Introduced promotions and sale opportunities, enticing customers.
Greeted customers warmly and offered assistance.
Helped customers find and select products.
Used product knowledge for handling objections.
Tagged new merchandise for sale and updated signs.
FOOD AND BEVERAGE ATTENDANT
Gaylord Texan Hotel and Resort
05.2013 - 08.2013
Monitored and restocked supplies or food items to maintain inventory.
Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes
Restocked food and beverage items throughout the shift.
Placed food trays over food warmers for immediate service or stored food in refrigerated storage cabinets for preservation
Relayed orders to kitchen staff for fulfillment.
Served food to customers when waiters and waitresses needed assistance.