Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyra Thompson

Briercrest,SK

Summary

Reliable employee seeking employment. Offering excellent communication and good judgement. Seeking and wanting to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Country Thunder
07.2023 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Checked ID cards and verified bar guests were of legal age.

Coat Check Attendant

Gabbos Night Club
10.2021 - 10.2022
  • Delivered checked items to appropriate party.
  • Offered professional, friendly and engaging service to exceed guest expectations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor and/or manager.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service Representative

Canadian Tire
04.2018 - 02.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Worked independently with minimal supervision.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders and gift card activations.

Event Staff Member (Annual)

Saskatchewan Police And Peace Officer Memorial
09.2015 - 09.2020
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Served customers and followed outlined steps of service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.

Sales Associate

Quarks Shoes
11.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.

Education

Adult Campus -Grade 11
2020

Skills

  • Customer Drink Preparation
  • Attending To Multiple Customers
  • Guest Satisfaction
  • Stocking And Replenishing Shelves
  • Retail Sales Customer Service
  • Issue And Complaint Resolution
  • Customer Data Confidentiality
  • Excellent People Skills
  • Active Listening
  • Credit Card Payment Processing
  • Staff Training
  • Refund Processing
  • Cash Register Operation
  • Multitasking Strengths
  • Money Handling
  • Serving Customers
  • Event Clean Up
  • Works Well In A Team Setting
  • Adopt Critical Thinking
  • POS System
  • Safe Handling
  • Calm And Professional Under Pressure
  • Understanding Customers Needs
  • Problem Solving Skills
  • Responsible Alcohol Services
  • Handling Difficult Customers
  • Clear And Effective Communication
  • Basic Math Skills
  • Organization
  • Store Opening And Closing
  • Payment Collection
  • Cleaning And Sanitizing

Certification

  • Responsible Gaming
  • Serve It Right
  • WHIMS

Timeline

Bartender

Country Thunder
07.2023 - 07.2023

Coat Check Attendant

Gabbos Night Club
10.2021 - 10.2022

Customer Service Representative

Canadian Tire
04.2018 - 02.2022

Sales Associate

Quarks Shoes
11.2016 - 01.2017

Event Staff Member (Annual)

Saskatchewan Police And Peace Officer Memorial
09.2015 - 09.2020

Adult Campus -Grade 11

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Tyra Thompson