Organized and motivated employee with superior customer service and a detail-oriented individual. Seeking for a position to help enhance my knowledge and skills.
Overview
6
6
years of professional experience
Work History
Retail and Wholesale Manager
Calgary Body Shop Supplies Ltd
Calgary, Canada
02.2024 - Current
Plan budgets, authorize expenditures, and monitor revenues
Manage retail and wholesale operations to meet customer needs
Determine merchandise and services to be sold, and implement price and credit policies
Negotiate with suppliers and optimize inventory levels
Evaluate and improve customer service and respond to customer requests and issues
Teacher Assistant
Cardiff, UK
11.2022 - 01.2024
Coordinate and lead small group activities focused on project-based learning and real-world problem-solving scenarios
Contribute to the development of school-wide initiatives promoting cultural competency, global awareness, and social-emotional learning
Front Desk Manager
Vinnytsia, Ukraine
08.2018 - 09.2019
Oversee the daily operations of the front desk
Resolve any customer issues in a timely manner
Monitor and ensure quality of customer service
Handle customer inquiries and complaints
Ensure accuracy of daily front desk reports
Maintain security and confidentiality of guest information
Prepare and submit daily and weekly reports to upper management
Education
Master’s Degree -
Head of Institution, Organization in the Field of Education
Ukraine
12.2020
Bachelor’s Degree - Teacher of English Language and World Literature
Philology (English Language and Literature)
Ukraine
06.2019
Skills
Efficient time management
Decisive
Adaptable
Leadership
Independent collaboration
Team collaboration
References
AVAILABLE UPON REQUEST.
Timeline
Retail and Wholesale Manager
Calgary Body Shop Supplies Ltd
02.2024 - Current
Teacher Assistant
11.2022 - 01.2024
Front Desk Manager
08.2018 - 09.2019
Master’s Degree -
Head of Institution, Organization in the Field of Education
Bachelor’s Degree - Teacher of English Language and World Literature
Philology (English Language and Literature)
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