Andrii Krisa
Edmonton,AB
Overview
7
7
years of professional experience
Work History
Dispatcher
Rway Transportation
616 86th Ln NW, Coon Rapids, MN 55433
02.2021 - 07.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
Sales Manager
Volkswagen
Ukraine
12.2017 - 12.2020
- I was the deputy director of sales of Audi and Volkswagen cars (new and used)
- Have my own company with used cars in Ukraine
- Top sales manager, was in a lot commercials (youtube, festivals and so...)
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Warehouse Supply Specialist
Schreder Lighting
Ukraine
03.2016 - 11.2017
- Search for suppliers (China, India, Europe and the USA)
- Full cargo support from A to Z
- Timely ordering and delivery of goods
- Oversaw delivery, packaging and shipment accounting for material transitioning from warehouse to showroom or delivery.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Education
BBA - Agroecology
Lviv National Agronomical University
Ukraine05.2020
M.D. - Engineering
Ternopil National Technical University
Ukraine05.2020
Skills
- Customer Relations
- Schedule Management
- Service Coordination
- Work Order Management
- Strategic Planning
- Sales Tracking
- Lead Generation
- Sales Operation
- Solution Selling
- Fast learner
- Friendly
- Responsible and very loyal to a job
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working
German
Limited Working
Timeline
Dispatcher
Rway Transportation
02.2021 - 07.2023
Sales Manager
Volkswagen
12.2017 - 12.2020
Warehouse Supply Specialist
Schreder Lighting
03.2016 - 11.2017
BBA - Agroecology
Lviv National Agronomical University
M.D. - Engineering
Ternopil National Technical University