Compassionate Case Manager. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
22
22
years of professional experience
Work History
Intensive Case Manager
Southridge Community Church
201 Glenridge Ave, St Catharines, ON (Hybrid)
11.2022 - Current
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Residential Support Staff
Southridge Community Church
201 Glenridge Ave, St Catharines, ON
11.2021 - Current
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Assisted residents with basic activities of daily living.
Remained alert to problems or health issues of clients and competently responded.
Monitored and assisted residents through individual service plans.
Peer Support Worker
Southridge Community Church
201 Glenridge Ave, St Catharines, ON (On-Site)
02.2022 - 11.2022
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Naval Weapons Technician
Canadian Forces
Halifax, NS
09.2001 - 09.2006
Completed Journeyman Trade Training at Canadian Forces Naval Engineering School, CFB Stadacona, Halifax.