Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andrew Monaghan

Toronto,Ontario

Summary

Passionate and career oriented biologist with a strong interest in Biochemistry, Conservation, Sustainability and Environmental Science. While I hope to find roles in my field in the future, I have a love for the hospitality industry. I enjoy my job as a bartender/barback where I can meet new people, utilize communication skills, and continue to improve my ability to work under pressure.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Busser/Bartender

The Only Cafe
08.2023 - Current
  • Provided attentive service and proactively assessed guest needs.
  • Completed side work duties, ensuring that all necessary supplies were stocked.
  • Served customers drinks to their specifications, assessing whether they were still within a safe limit.
  • De-escalated potential arguments between customers.
  • Cleared tables of glass and dishware quickly, without bothering the customers.
  • Operated the POS system, maintained multiple tabs.

Serving Assistant

The Keating Channel
05.2022 - 07.2023
  • Collaborated with team members to complete orders.
  • Delivered food to customers.
  • Helped package take-out orders.
  • Trained new team members on procedures and customer service.
  • Supported efficient table turnover rates by swiftly clearing dishes, wiping down surfaces, and resetting tables for incoming parties.
  • Assisted with set up and breakdown of the restaurant.

Lab Assistant

Queen's Freshwater Fisheries Lab
05.2021 - 04.2022
  • Analyzed test and experiment results while maintaining compliance with specifications
  • Managed daily and weekly upkeep of the recirculating water systems.
  • Disposed of hazardous biowaste according to protocol.
  • Operated computer systems to enter data related to laboratory activities.
  • Conducted routine laboratory procedures within established guidelines.
  • Cleaned lab equipment after use following approved safety protocols.
  • Maintained accurate records of laboratory test results and equipment calibration data.

Security Staff

Trinity Social
01.2023 - 04.2023
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Assessed intoxication level amongst those in line to determine if they should be allowed entry.
  • Assisted with set up and breakdown of equipment.
  • Helped customers with questions/requests.

Team Member

Tim Hortons
10.2020 - 05.2021
  • Performed opening and closing duties, including store cleaning and restocking.
  • Communicated effectively with customers, supervisors, and team members.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Greeted customers and answered questions regarding products and promotions.
  • Provided excellent customer service through solving problems and answering questions.
  • Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
  • Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.

Education

Bachelor of Science - Biology

Queen's University
Kingston, ON
06.2024

High School Diploma -

Northern Secondary School
Toronto, ON
05.2019

Skills

  • Relationship Building
  • Timely food delivery
  • Conflict Mediation
  • Payment Processing
  • Safety awareness
  • Resourcefulness
  • Monitoring Alcohol Consumption
  • Bussing and Serving

Certification

  • Smart Serve certification.
  • Emergency First Aid and CPR/AED certification.

Timeline

Busser/Bartender

The Only Cafe
08.2023 - Current

Security Staff

Trinity Social
01.2023 - 04.2023

Serving Assistant

The Keating Channel
05.2022 - 07.2023

Lab Assistant

Queen's Freshwater Fisheries Lab
05.2021 - 04.2022

Team Member

Tim Hortons
10.2020 - 05.2021

Bachelor of Science - Biology

Queen's University

High School Diploma -

Northern Secondary School

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Andrew Monaghan