Andrew Manser
Ottawa
Overview
32
32
years of professional experience
Work History
Night Auditor
Lord Elgin Hotel
Ottawa
2022.03 - Current
- Trained new staff on company policies and procedures to ensure compliance and smooth operations
- Balanced end-of-day paperwork to maintain accurate financial records
- Addressed guest inquiries and resolved issues promptly to enhance guest satisfaction
Auditor
Fairfield Inn & Suites
Ottawa
2019.05 - 2020.03
- Training of staff
- Balance daily and monthly records
- Care of and for VIP guest in the hotel
- Daily shift reporting
Auditor
Best Western
Ottawa West
2018.12 - 2019.05
- Balanced daily cash and debit/credit transactions
- Preparing end of day paper work of bookkeepers.
- Ensuring that guest of the hotel bills are current and paid.
Night Auditor Supervisor
Hampton Inn by Hilton
Ottawa
2007.01 - 2018.11
- Trained new staff on hotel policies and procedures
- Balance daily and monthly records
- Care of and for VIP guest in the hotel
- Completed daily shift reports to document operations
Event Planer
CartaMagica Ottawa
Ottawa
2014.01 - 2018.10
- Plaining of events for store
- Teaching stuff and guest on how to play games- Insuring time tables are kept
Night Auditor
Comfort Inn Kanata
Ottawa
2005.01 - 2007.01
- Balanced daily and monthly financial records to ensure accurate reporting
- Checked in and out guests, reconciling receipts to maintain financial accuracy
- Scheduled rooms for housekeeping staff to optimize cleaning efficiency
Store Manager
HDS - RNA inc
Ottawa
2003.01 - 2005.01
- Shipping and receiving, including all manifest oversight
- Balancing daily/weekly cash sheets, responsible for all banking
- Training, scheduling and evaluation of all employees
Night Hospitality Clerk
Super 8 Motel
Kingston
2001.01 - 2003.01
- Handled daily and nightly cash audits
- Reconciled daily and weekly room ledgers
- Closed and opened rooms while inspecting grounds.
Restaurant Server
Subway Corp
Kingston
2001.01 - 2001.12
- Prep-cooking, counter service and kitchen stocking
- Conducted nightly cash counts and closed the store.
- Completed minor maintenance tasks for the kitchen and store front.
Security Guard
Group 4 - Securitas
Kingston
1999.01 - 2000.01
- Provided high-risk patient care at Kingston General Hospital, ensuring safety and adherence to medical protocols.
- Submitted detailed shift reports documenting patient status and care provided during each shift.
- Monitored grounds of a major construction site to ensure safety compliance and security.
Rifleman
Canadian Army Reserves
Kingston
1994.01 - 1997.01
- Learn to follow orders to the letter
- Learn the importance of paying attention to detail on the job
- How to work in a team environment
Education
Secondary School -
Frontenaac SS
Kingston, ONSkills
- Night audit procedures
- Cash handling
- Financial reporting
- Guest account management
- Front desk operations
- Customer service
Timeline
Night Auditor
Lord Elgin Hotel
2022.03 - Current
Auditor
Fairfield Inn & Suites
2019.05 - 2020.03
Auditor
Best Western
2018.12 - 2019.05
Event Planer
CartaMagica Ottawa
2014.01 - 2018.10
Night Auditor Supervisor
Hampton Inn by Hilton
2007.01 - 2018.11
Night Auditor
Comfort Inn Kanata
2005.01 - 2007.01
Store Manager
HDS - RNA inc
2003.01 - 2005.01
Night Hospitality Clerk
Super 8 Motel
2001.01 - 2003.01
Restaurant Server
Subway Corp
2001.01 - 2001.12
Security Guard
Group 4 - Securitas
1999.01 - 2000.01
Rifleman
Canadian Army Reserves
1994.01 - 1997.01
Secondary School -
Frontenaac SS