Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Andrew Knight

Andrew Knight

Abbotsford,BC

Summary

Dynamic Operations Supervisor with a proven track record at QuikX Transportation, enhancing customer satisfaction through timely deliveries and effective issue resolution. Skilled in operational planning and logistics oversight, I implemented process improvements that reduced lead times, while fostering strong customer relationships and ensuring safety compliance across all operations.

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

15
15
years of professional experience

Work History

Operations Supervisor

Transportation Equiptment Network
10.2013 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.

Operations Supervisor

QuikX Transportaation
09.2010 - 10.2013
  • Improved customer satisfaction levels by ensuring timely delivery of products and resolving shipment issues promptly.
  • Maintained safety compliance, adhering to regulations and conducting regular inspections of facilities and equipment.
  • Optimized warehouse layout for better space utilization, leading to improved productivity levels.
  • Enhanced supply chain efficiency with strategic planning and execution of transportation routes.
  • Implemented process improvements that resulted in reduced lead times for order fulfillment and delivery.
  • Collaborated with cross-functional teams to streamline workflows, improve communication channels, and increase overall efficiency within the organization.
  • Resolved shipping discrepancies by coordinating customer and courier communications.

Education

High School Diploma -

Mcnair Secondary
Richmond, BC

Travel Agent - Travel

Nationwide Travel College
Richmond, BC
05-1980

Skills

  • Warehouse operations
  • Safety oversight
  • Operational planning
  • Production
  • Customer relationship management
  • Logistics oversight
  • Customer relations

Languages

English
Professional Working

Interests

  • Volunteering with youth sports programs as a Coach
  • Participating in various activities, including 15 years as an off-ice official for Junior Hockey, 4 years as an Announcer for Junior, College & Minor Hockey, and 3 years as a Off Ice official for the Abbotsford Cancuks

Timeline

Operations Supervisor

Transportation Equiptment Network
10.2013 - Current

Operations Supervisor

QuikX Transportaation
09.2010 - 10.2013

High School Diploma -

Mcnair Secondary

Travel Agent - Travel

Nationwide Travel College

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Andrew Knight