Andrew Hennessy
Kitchener,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Resin Artist
Self Employed
10.2022 - 09.2023
- Contributed to creative process through original ideas and inspiration.
- Implemented artistic vision to give art purpose and meaning.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
Crew Member
Wendys Fast Food
07.2020 - 10.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate of Science - Electrical Engineering Technology
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON06.2026
High School Diploma -
Greater Fort Erie Secondary School
Fort Erie, ON06.2022
Skills
- Spiritual Care
- Critical Thinking
- Customer Service
- Staff Training
- Sales Expertise
- Customer Consulting
Languages
English
Native or Bilingual
Timeline
Resin Artist
Self Employed
10.2022 - 09.2023
Crew Member
Wendys Fast Food
07.2020 - 10.2022
Associate of Science - Electrical Engineering Technology
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Greater Fort Erie Secondary School
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