Andrew Galbraith
Fredericton
Summary
Compassionate worker with background in case management and care coordination within diverse healthcare settings. Possess strong skills in patient advocacy, interdisciplinary team collaboration, and resource allocation to improve patient outcomes. Demonstrated success in navigating complex healthcare systems, reducing hospital readmissions, and enhancing patient satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Client Care Navigator
Vision Loss Rehabilitation
Fredericton
09.2025 - Current
- Assisted clients in navigating vision loss resources and services.
- Coordinated appointments for rehabilitation programs and support services.
- Developed personalized care plans based on client needs and preferences.
Head Kickboxing Coach
Naturally Fit
Fredericton
06.2024 - Current
- Developed personalized fitness plans for diverse client needs.
- Conducted individual and group training sessions in various settings.
- Developed and prepared competitive athletes for competition
Disability Claims Manager
Manulife
Fredericton
08.2024 - 01.2025
- Managed claims processing and resolution for diverse customer inquiries.
- Reviewed and analyzed claim documentation for accuracy and compliance.
- Coordinated with underwriting teams to assess claim eligibility and validity.
- Ensured timely communication with clients throughout the claims lifecycle.
Strength & Conditioning Coach
Prevail Coaching
Fredericton
05.2024 - 08.2024
- Developed individualized strength programs for diverse client needs.
- Conducted fitness assessments to track client progress and performance.
- Led group conditioning sessions to enhance athletic performance and teamwork.
- Educated clients on proper nutrition to support training goals and recovery.
Health & Wellness Specialist
YMCA Canada
Fredericton
01.2024 - 05.2024
- Designed wellness programs to promote physical and mental health in the community.
- Collaborated with local organizations to enhance wellness resources and services.
- Provided guidance on fitness techniques and proper exercise routines to members.
- Maintained accurate records of all program activities including client participation levels and outcomes achieved.
Education
Bachelor of Science - Kinesiology
University of New Brunswick
Fredericton, NB 09.2017 - 05.2022
Skills
- Client advocacy
- Resource coordination
- Care planning
- Customer service
- Program development
- Problem solving
- Team collaboration
- Time management
- Conflict resolution
Certification
- ISSA CPT
Languages
English
First Language
French
Advanced (C1)
C1
Timeline
Client Care Navigator
Vision Loss Rehabilitation
09.2025 - Current
Disability Claims Manager
Manulife
08.2024 - 01.2025
Head Kickboxing Coach
Naturally Fit
06.2024 - Current
Strength & Conditioning Coach
Prevail Coaching
05.2024 - 08.2024
Health & Wellness Specialist
YMCA Canada
01.2024 - 05.2024
Bachelor of Science - Kinesiology
University of New Brunswick
09.2017 - 05.2022