Andrew Federico
San Diego
Summary
My many years of experience in high-speed and collaborative environments has built my capability to adapt quickly, as well as fostering teamwork. The Lobster Bar, Newport Polo, and my pool attendant duties provided me the foundations to manage organization effectively while supporting team coordination. These roles were also essential in fostering my abilities in accomplishing guest satisfaction and maintaining safe environments. I have been continuing to build off of these skills throughout my time with Evans Hotels and has been allowed me to improve in the service industry immensely. Additionally throughout my three years of enrollment as a Quantitative Economics major at SDSU, I have learned important coding skills along with Excel skills that developed both analytical and problem-solving abilities. Through a blend of practical work experience together with strong discipline and dedication, I have acquired many of the essential skills for this position and believe myself to be a good fit.
Overview
6
6
years of professional experience
Work History
Room Service Attendant
Evans Hotels
01.2026 - Current
- Delivered prompt and courteous room service to guests, ensuring high satisfaction levels.
- Maintained cleanliness and organization of service carts and dining areas throughout hotel premises.
- Collaborated with kitchen staff to accurately fulfill guest orders and dietary preferences.
- Trained new team members on service protocols and efficient delivery practices.
- Delivered amenities for important guests and those who ordered them.
- Provided amenities in the lobby for guests to enjoy.
- Resolved guest complaints promptly and respectfully.
- Upheld strict hygiene standards within the room service area, adhering to established protocols.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Always maintained a strong inventory for service hours.
Expo Runner
Evans Hotels
03.2025 - Current
- Coordinated timely delivery of food with chefs/cooks to enhance restaurant efficiency.
- Reviewed logistics of kitchen processes to optimize workflow during large-scale rushes.
- Trained and mentored junior runners on best practices and safety protocols.
- Collaborated with Managers to ensure seamless execution.
- Managed inventory of supplies, ensuring adequate stock throughout service hours.
- Adhered to hygiene standards.
- Maintained cleanliness and organization of expo areas to adhere to sanitary regulations.
- Assisted in assembling dishes according to chef''s specifications.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
Food Runner
The Lobster Bar
04.2021 - 08.2024
- I prepared any sauces, condiments, and sides for our kitchen's entrees.
- I delivered the orders to the assigned tables and accounted for each course of the meal.
- I remained hospital and respectful at all times.
- I maintained a clean and sanitary work environment.
- I communicated with the cooks, chefs, servers, bussers, managers and other food runners.
- I helped with various miscellaneous activities that usually involved moving and organizing things in the restaurant.
- I managed a high stress and fast paced work environment.
Event Staff
Newport Polo
04.2022 - 08.2023
- I raised all of the countries flags.
- I set up chairs and tables.
- I maintained a clean and sanitary venue.
- I assisted the bar in organizing things such as alcohol, ice, and other things that they needed.
- I oversaw my assigned part of the venue and maintained its security, assuring nobody attempted to sneak into the venue.
- I would break down the venue at the end of the event in an organized and timely fashion.
Pool Attendant
American Pool Enterprises Inc.
04.2020 - 08.2021
- I managed a pool by a Naval Base.
- I maintained a clean environment and monitored the waters cleanliness.
- I measured the PH levels, salinity and changed the filters.
- I monitored the people who entered the pool and who used it.
- I ensured the pool area was secure at all times.
- I enforced the pools rule and monitored peoples safety at the pool.
Education
Economics - Quantitative Analysis
San Diego State University
San Diego01-2024
Skills
- Team Management
- Discipline, Collaboration
- Phone etiquette
- Guest room cleaning
- Punctuality
- Cleanliness maintenance
- Food presentation
- Complaint handling
- Initiative-taking
- Inventory restocking
- Thorough work ethic
- Problem-solving abilities
Websites
Timeline
Room Service Attendant
Evans Hotels
01.2026 - Current
Expo Runner
Evans Hotels
03.2025 - Current
Event Staff
Newport Polo
04.2022 - 08.2023
Food Runner
The Lobster Bar
04.2021 - 08.2024
Pool Attendant
American Pool Enterprises Inc.
04.2020 - 08.2021
Economics - Quantitative Analysis
San Diego State University