Summary
Overview
Work History
Education
Skills
Certifications and Personal Accomplishments
References
Timeline
Generic

Andrew Calo

CULVER CITY

Summary

Dedicated and reliable professional with a strong background in customer service, public interaction, and community engagement. Adept at maintaining high standards of operational efficiency, enforcing rules and regulations, and resolving conflicts. Seeking to leverage skills in communication, teamwork, and problem-solving in a law enforcement career to enhance public safety and community well-being.

Overview

6
6
years of professional experience

Work History

Crew Member

Trader Joe's
08.2021 - Current
  • Ensured a safe shopping environment by enforcing store policies and addressing safety concerns.
  • Managed multiple tasks in a fast-paced environment, demonstrating situational awareness and quick decision-making. Maintained high standards of store presentation and product placement, ensuring accuracy in tasks including money handling, inventory management, and product displays.
  • Demonstrated reliability and punctuality with a strong work ethic, maintaining a dependable track record for early morning shifts.
  • Quickly and effectively addressed customer complaints and issues, demonstrating empathy and problem-solving skills to resolve conflicts.

Sports Marketing Intern

CSUN Athletics
03.2022 - 03.2023
  • Assisted in organizing sports events, ensuring smooth operations and addressing issues promptly and efficiently.
  • Fostered positive relationships with the community and students to promote athletic events, highlighting a commitment to public service and community safety.
  • Managed interactions with the public and media, developing skills in public relations and hospitality, and ensuring adherence to safety protocols.
  • Developed strong verbal and communication skills by coordinating marketing campaigns to promote events, ensuring compliance with university regulations.

Courtesy Clerk

Pavilions
02.2018 - 04.2020
  • Provided assistance to customers and co-workers with special needs, showcasing empathy and commitment to community service.
  • Trained new employees on store procedures and customer service standards, enforcing company policies and regulations.
  • Performed various manual tasks, including lifting heavy items and maintaining stock, ensuring a safe and organized work environment.
  • Recognized for maintaining high energy levels and a positive attitude during busy shifts, contributing to a secure and pleasant shopping experience.

Education

Bachelor of Arts - Communication Studies

California State University of Northridge
Northridge, CA
05.2023

Associate of Arts - Communication Studies

West Los Angeles College
Culver City, CA
05.2021

Skills

  • Public Safety and Security
  • Enforcement of Rules and Regulations
  • Situational Awareness
  • Conflict Resolution
  • Effective Communication
  • Team Collaboration
  • Community Engagement
  • Problem Solving
  • Attention to Detail

Certifications and Personal Accomplishments

  • Basic Life Support Certified by American Heart Association
  • Boston Marathon Qualifier (2:56:50 PR)
  • Awarded Most Inspirational Player Award on Varsity Baseball Team
  • Volunteered for the special needs program “Culver City Challengers”
  • Studied Spanish K-12th Grade

References

  • Ray Garbalosa Trader Joe’s Captain (310-995-4729)
  • Ruben Perez Trader Joe’s Supervisor (310-818-9994)
  • Anthony Amador CCPD Officer (310-803-6982)

Timeline

Sports Marketing Intern

CSUN Athletics
03.2022 - 03.2023

Crew Member

Trader Joe's
08.2021 - Current

Courtesy Clerk

Pavilions
02.2018 - 04.2020

Bachelor of Arts - Communication Studies

California State University of Northridge

Associate of Arts - Communication Studies

West Los Angeles College
Andrew Calo