Results-driven professional with expertise in client relationship management and project coordination. Proven ability to optimize processes and enhance team productivity, leading to successful project outcomes.
Overview
16
16
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Owner/ Operator
Heart Sleeve
Fort St. John, BC
09.2020 - Current
Led website development projects to enhance user experience and engagement.
Developed design systems to ensure consistency across product lines.
Generated ideas for new products or features through brainstorming sessions with team members.
Collaborated with developers, designers, marketers and other stakeholders on feature design decisions.
Facilitated team meetings to discuss goals, challenges, and strategies.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with local businesses to secure sponsorships for charity events.
Conducted research on potential donors and grant opportunities.
Collaborated with local businesses and organizations to develop partnerships that benefit both parties.
Owner/ Operator
Kingdom Contracting
Fort St. John, British Columbia
09.2009 - Current
Managed daily operations for diverse contracting projects.
Coordinated subcontractors and suppliers to ensure project success.
Oversaw budgeting and financial planning for various contracts.
Developed client relationships to secure repeat business opportunities.
Established safety protocols to maintain a secure work environment.
Resolved conflicts between employees in a professional manner.
Implemented efficient workflows to streamline project processes.
Supervisor
Salvation Army
Fort St. John, British Columbia
09.2016 - 09.2017
Supervised daily operations and staff activities within community support programs.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Trained new employees on company policies, job duties, and performance expectations.
Implemented safety protocols to maintain a secure environment for clients and staff.
Complied with company policies, objectives and communication goals.
Collaborated with other departments to coordinate workflow processes between teams.
Education
East Antigonish Academy
Antigonish, NS
Skills
Client relationship management
Project coordination
Conflict resolution
Process optimization
Problem solving
Documentation and reporting
Attention to detail
Certification
Work Safe B.C. - Basic First Aid GCC-136625 November 22nd, 2027
Certificate of Completion - Raven Indigenous Social Enterprise Workshop December 1st, 2019
Canadian Centre for Occupational Health and Safety - Contractor Health and Safety
Canadian Centre for Occupational Health and Safety - Emergency Response Planning
Canadian Centre for Occupational Health and Safety - Health and Safety for managers and supervisors