Scott Jantz
Cranbrook
Summary
With a proven track record at React Fire Protection Ltd., I excel in operations management and building strong client relationships. Demonstrated expertise in streamlining processes for efficiency and superior customer service, coupled with a strong work ethic and decision-making abilities, ensures high-quality project outcomes and enhanced business performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner/ Operator
React Fire Protection Ltd.
02.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Fire Sprinkler Installer / Plumber
M&K Plumbing & Heating
06.2010 - 02.2018
- Reduced risk of system failures by conducting regular maintenance checks and promptly addressing any issues found.
- Developed expertise in reading construction drawings to accurately interpret which materials are needed for each project.
- Increased workplace safety by adhering to relevant regulations, guidelines, and standard operating procedures throughout all tasks.
- Played a key role in reducing property loss and saving lives through meticulous attention to detail during the installation and maintenance of fire sprinkler systems.
- Ensured timely project completion by coordinating with contractors, architects, and other trade professionals.
- Demonstrated adaptability when working with various types of sprinkler systems, including wet pipe, dry pipe, pre-action, and deluge systems.
- Conducted regular assessments of installed systems to ensure they meet NFPA standards.
- Provided clear communication to clients regarding project progress, potential obstacles, and expected outcomes for their fire protection needs.
- Assisted in training new hires on proper installation techniques as well as company policiesprocedures.
- Strengthened customer relationships through professional interactions and prompt responses to inquiries about fire protection services.
- Demonstrated exceptional problem-solving abilities when troubleshooting complex technical issues within fire sprinkler systems.
- Contributed to a culture of safety by actively participating in ongoing education and training opportunities within the fire protection industry.
- Streamlined installation processes by following blueprints, specifications, and codes to ensure proper placement of pipes, hangers, and sprinkler heads.
- Consistently met strict deadlines through efficient work habits and strong time management skills during installations and repairs.
- Collaborated with team members for efficient completion of large-scale projects while maintaining a high level of quality in all installations.
- Improved fire safety standards by installing and maintaining fire sprinkler systems in commercial and residential buildings.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
- Measured, threaded, and cut materials to correct angles.
- Planned pipe system layout, installation and repair according to specifications.
- Eliminated risks by correctly identifying potential safety hazards.
- Assisted with repairs to steam, drainage, and sewer lines.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Fabricated piping pieces and components in line with design specifications for each system.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
Education
No Degree - Fire Sprinkler Installation
Pacific Vocational College
Burnaby, BC06-2008
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Operations oversight
- Staffing
- Payroll processing
- Relationship management
- Human resources
- Client relationship management
- Recruiting and hiring
- Vendor negotiation
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer-oriented
Languages
English
Full Professional
Certification
Red Seal Endorsed - Fire Sprinkler Installer
- Plumber
Timeline
Owner/ Operator
React Fire Protection Ltd.
02.2018 - Current
Fire Sprinkler Installer / Plumber
M&K Plumbing & Heating
06.2010 - 02.2018
Red Seal Endorsed - Fire Sprinkler Installer
- Plumber
No Degree - Fire Sprinkler Installation
Pacific Vocational College
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