Andrew Bournes
Long Beach
Summary
Seasoned Flight Attendant with expertise in passenger safety management and emergency protocols. Leadership and problem-solving skills enhance collaboration, driving superior customer service and operational efficiency. Dedicated to upholding high standards of professionalism and detail-oriented service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flight Attendant
Southwest Airlines
Los Angeles
06.2025 - Current
- Ensured passenger safety by conducting pre-flight safety demonstrations and checks.
- Handled emergency situations by implementing safety protocols and coordinating evacuations when necessary.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Addressed critical medical situations to ensure passenger safety and well-being during flights.
- Facilitated efficient and courteous boarding and deplaning procedures for passengers.
- Managed in-flight service by distributing refreshments and meals to passengers.
- Collaborated with flight crew to maintain smooth cabin operations throughout the flight.
- Responded to passenger inquiries and resolved issues promptly during flights.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Anticipated needs of passengers to enhance comfort and promote an enjoyable flight.
Director of Boys Basketball
St. Mary's School
Aliso Viejo
10.2018 - Current
- Organized team, coach, and facility schedules, ensuring efficient operations and maximized practice time.
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Led practice sessions, focusing on strategy and player development.
- Designed training programs to enhance player skills and teamwork.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
- Evaluated team performance and provided targeted feedback, driving continuous improvement in athletic programs.
- Collaborated with coaching staff to develop season plans and objectives.
- Coordinated training sessions and workshops for coaches, fostering skill enhancement and professional development.
- Developed athletic programs promoting student engagement and physical fitness.
- Implemented compliance measures for safety and eligibility standards in athletics.
Security Officer
Allied Universal
Los Angeles
03.2024 - 11.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate security risks and hazards.
- Managed access control by verifying identification of visitors and employees to ensure a secure environment.
- Responded to alarms and incidents promptly to maintain a secure environment.
- Guarded restricted areas to prevent unauthorized entry.
- Prepared comprehensive reports on security events and incidents for management review to inform decision-making.
- Collaborated with law enforcement on investigations and emergency situations.
- Maintained communication with team members through radios and messaging systems.
Professional Basketball Player
Mexico
08.2021 - 11.2022
- Competed as a player for Mexico Professional Team, Xalapa Halcones in LNBPA.
- Competed in high-stakes games against top-tier international teams.
- Analyzed opponent performance to enhance team preparation and tactics.
- Analyzed game film to identify areas of improvement for self and teammates.
- Maintained peak physical fitness through rigorous training and nutrition plans.
- Fostered teamwork and communication among diverse player backgrounds.
- Demonstrated leadership by mentoring younger players on and off the court.
- Participated in CIBAPAC events at Rosarito Beach, increasing team visibility and fan engagement.
- Engaged with fans through community outreach programs, fostering stronger community ties and support for the team.
- Attended fan meet and greets, strengthening team loyalty and promoting positive public perception.
Varsity Assistant Basketball Coach
Poly High School
Riverside
08.2019 - 03.2021
- Implemented training programs focusing on physical conditioning and game strategy.
- Reviewed game footage to pinpoint specific areas for player performance enhancement, leading to targeted coaching strategies.
- Organized and conducted team practices to improve fundamentals, teamwork, strategy, and overall performance.
- Developed practice plans to enhance player skills and teamwork.
- Evaluated players' performances during practice and games in order to provide constructive feedback.
- Conducted skill assessments to evaluate player development throughout the season.
- Cultivated strong relationships among players, parents, and school administration to enhance team cohesion and support.
- Utilized positive reinforcement techniques to inspire players, fostering an environment that encouraged personal growth and skill development.
- Communicated effectively with parents regarding their child's progress both athletically and academically.
Education
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA05-2015
Bachelor of Arts - Communications
California State University, San Marcos
San Marcos, California, CABachelor of Arts - Communications
Hope International University
Fullerton, CASkills
- Passenger safety management
- Safety procedures
- Emergency protocols
- Emergency management
- Aviation regulations
- Team collaboration
- Customer service
- Communication skills
- Attention to detail
- Problem solving
- Time management
- Professionalism
- Detail-oriented
- Leadership abilities
- Leadership development
- Mental focus
- Mental toughness
- Strength training
- Exercise regimens
- High level of integrity
- Leadership abilities
Certification
• First Aid Certification
• AED Certification
• CPR Certification
• Driver's License
• AED Certification
• CPR Certification
• Driver's License
Languages
English
Full Professional
Spanish
Professional
Timeline
Flight Attendant
Southwest Airlines
06.2025 - Current
Security Officer
Allied Universal
03.2024 - 11.2024
Professional Basketball Player
Mexico
08.2021 - 11.2022
Varsity Assistant Basketball Coach
Poly High School
08.2019 - 03.2021
Director of Boys Basketball
St. Mary's School
10.2018 - Current
Associate of Arts - Liberal Studies
Saddleback College
Bachelor of Arts - Communications
California State University, San Marcos
Bachelor of Arts - Communications
Hope International University