Andrew Blanco
Anaheim
Summary
Motivated healthcare professional with 5 years of experience in hospital front-line operations, medical terminology, and patient intake. Committed to delivering exceptional service and maintaining accurate documentation. Eager to contribute my skills to a supportive organization that values growth and teamwork.
Overview
5
5
years of professional experience
Work History
ER Patient Services Representative
Sharp Memorial Hospital
02.2023 - 06.2025
- Verified and updated patient demographic and insurance information to ensure accurate medical and billing records
- Collaborated closely with nurses and physicians to streamline patient intake and support coordinated care
- Supported clinical teams by anticipating administrative needs and resolving issues to reduce delays in critical patient treatment such as STEMI or trauma situations
- Communicated professionally with diverse patient populations including those in distress, intoxicated, or experiencing mental health crises
- Adapted quickly to fast-paced emergency environments by prioritizing tasks and patient needs efficiently
- Trained new team members on intake protocols, data entry systems, and customer service expectations
Lead Laboratory Accessioner
Bridge Diagnostics
01.2021 - 08.2022
- Proactively implemented and refined workflow processes to enhance team efficiency and overall departmental productivity
- Oversaw and managed the accessioning team in day-to-day operations
- Worked closely with interdepartmental managers to improve lab workflow processes
- Organized employee schedules according to department needs
- Assisted with specimen tracking: internal and external
- Conducted employee training and competency assessments
Laboratory Accessioner
Bridge Diagnostics
08.2020 - 01.2021
- Received and triaged specimens in a timely manner
- Identified missing or discrepant information and questionable specimen integrity
- Quality checked patient information in laboratory information system
- Maintained universal precautions during all aspects of processing
- Ensured HIPAA and patient confidentiality compliance in the lab
Education
Bachelor of Science - Business Economics
University of California, San Diego
Skills
- Microsoft Office Proficient
- Effective Communication Skills
- Self-motivated, reliable, organized and team player
- High level or accuracy and attention to detail
- Strong analytical and problem-solving skills
- Adaptable to dynamic work environments
Timeline
ER Patient Services Representative
Sharp Memorial Hospital
02.2023 - 06.2025
Lead Laboratory Accessioner
Bridge Diagnostics
01.2021 - 08.2022
Laboratory Accessioner
Bridge Diagnostics
08.2020 - 01.2021
Bachelor of Science - Business Economics
University of California, San Diego
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