Andrew Bezaire
Windsor,ON
Summary
Dynamic and results-oriented professional with 5+ years of progressive experience in the wireless industry. Known for exceeding targets and KPIs while fostering a collaborative and high-performing team environment. As a manager, demonstrated the ability to coach and mentor team members, leading to the development of top-performing sales associates. Eager to apply sales management skills and business acumen to drive profitability and enhance customer experiences.
Overview
6
6
years of professional experience
Work History
Wireless Consultant
Staples Canada
10.2023 - Current
- Consistently achieved and surpassed sales targets through proactive customer engagement and effective sales techniques.
- Played key role in success of new store location by providing coaching and guidance to fellow associates.
- Independently initiated and organized store attendance at local events to raise awareness and drive sales, demonstrating initiative and creativity in boosting store visibility.
- Established partnerships with event organizers and suppliers to secure merchandising and promotional items for event giveaways.
- Provided expert advice and assistance to customers in selecting wireless products and services tailored to their needs, ensuring high levels of customer satisfaction and repeat business.
Outside Sales Representative
KW Home Energy Services
04.2023 - 10.2023
- Consistently exceeded weekly revenue targets by average of 20%.
- Independently managed and scheduled appointments with homeowners, demonstrating effective organizational skills in planning daily routes and optimizing visit efficiency.
- Conducted thorough sales presentations at each appointment, educating customers on advantages of our products and persuading them to switch to our systems.
- Closed deals promptly during appointments and utilized strategic follow-up methods to convert interested customers who didn't commit immediately.
- Negotiated high-ticket contracts exceeding $50,000 with homeowners, showcasing effective negotiation skills and business acumen.
- Implemented ongoing customer support initiatives, reaching out to buyers to ensure satisfaction and addressing any concerns or additional needs.
- Built strong relationships with customers based on trust, integrity, and commitment to delivering exceptional service.
Sales Manager
The Mobile Shop
11.2021 - 03.2023
- Led all aspects of store operations, including sales, customer service, inventory management, and staff supervision, to ensure achievement of revenue and profitability targets.
- Conducted regular performance evaluations and provided coaching, training, and mentorship to team members to optimize performance and to support their professional career development.
- Successfully led team of sales associates to achieve and exceed sales targets, resulting in 30% increase in monthly store revenue.
- Implemented effective sales strategies and promotional activities to increase store traffic and drive revenue, resulting in 45% increase in sales within first year of tenure.
- Fostered positive work environment by promoting teamwork, communication, and accountability among staff members, leading to improved morale and productivity.
- Proactively addressed customer concerns and resolved issues in timely and satisfactory manner, ensuring high levels of customer satisfaction and loyalty.
- Actively participated in leadership workshops and completed company-provided leadership training to enhance leadership skills and stay updated on best practices in retail management.
Sales Associate
The Mobile Shop
06.2018 - 11.2021
- Provided exceptional customer service to ensure positive shopping experience, resulting in 35% increase in customer satisfaction scores.
- Demonstrated in-depth product knowledge of wireless devices and technology services to effectively address customer inquiries and promote sales.
- Consistently met and exceeded monthly sales targets, achieving 15% increase in personal sales revenue year-over-year.
- Actively participated in sales training sessions and product knowledge workshops to stay up-to-date on industry trends and advancements.
Skills
- French/English Bilingual
- Leadership
- Sales Management
- Communication
- Adaptability
- Team Development
- Problem Solving
- Relationship Building
- Sales Coaching
- Event Planning
- Organizational Skills
- Strategic Planning
Timeline
Wireless Consultant
Staples Canada
10.2023 - Current
Outside Sales Representative
KW Home Energy Services
04.2023 - 10.2023
Sales Manager
The Mobile Shop
11.2021 - 03.2023
Sales Associate
The Mobile Shop
06.2018 - 11.2021