Summary
Work History
Education
Skills
Languages
Work Preference
Timeline
Volunteer And Other Experience
Generic
Andrea Schumeth
Open To Work

Andrea Schumeth

Senior Project Manager
Montreal,Canada

Summary

Experienced program and project manager with a strong foundation in UX, digital product development, and creative strategy across tech, healthcare, and media. Recognized for clear communication, collaborative leadership, and a deep user-centered mindset. Passionate about improving lives especially in healthcare through accessible design, empathy-driven research, and cross-functional teamwork.


Work History

Patient Partner

McGill University Health Center, MUHC
01.2025 - Current
  • Contributing lived experience to improve patient-provider communication in palliative and serious illness care.
  • Advocate for patient needs, fostering a supportive environment for recovery and healing.

Program Manager - Product Design & User Testing

TELUS Inc.
01.2021 - 01.2024
  • Led user testing to inform interface design and UX for streaming services across smart TVs, mobile devices, browsers, and consoles.
  • Developed ongoing test cases, support materials, and surveys to gather structured feedback from over 600 users.
  • Managed UX designers and researchers focused on simplifying digital experiences
  • Partnered with product development and customer service teams to ensure that user feedback shaped future releases.
  • Balanced tight timelines, cross-country teams, and stakeholder needs across agile and design ops workflows.
  • Facilitated communication between teams, enhancing collaboration and streamlining project workflows.
  • Developed training materials and conducted sessions to enhance team capabilities and project understanding.

Account & UX/UI Project Manager

LVL Studio
01.2013 - 01.2021
  • Managed multidisciplinary design and development teams, creating digital experiences for CBC, HBO, Showtime, and TVA.
  • Developed comprehensive project plans, outlining scope, objectives, and deliverables for stakeholders.
  • Managed UX and UI projects for TELUS Video Services across desktop, mobile, and TV platforms.
  • Aligned creative delivery with user research insights, and product goals.
  • Led multi-disciplinary teams on budgets of over $1 million, delivering high-impact digital solutions.

Senior Project Manager & Content Producer

Agencies: TAXI, Havas, Sid Lee, Cloudraker
01.2001 - 01.2012
  • Collaborated and built trusted relationships with clients to define project scope, objectives, and deliverables effectively.
  • Managed integrated digital campaigns for telecom, pharma, retail, and media clients.
  • Produced cross-platform content (web, video, mobile) with a focus on consistent brand messaging.
  • Key clients: TELUS, Microsoft, CBC, Danone, Reitmans, Banque Nationale, and HBO.

Education

Gerontology: Issues & Trends -

Toronto Metropolitan University
12.2023

Diploma - AV Multimedia Production

Seneca College of Art & Design
Toronto, ON

Bachelor of Arts - Cultural Studies & Communication

McGill University
Montreal, QC

Improv Training -6 Years

The Second City
Toronto
12.2006

Skills

  • Agile & Waterfall workflows
  • Cross-functional coordination
  • Budgeting
  • Planning
  • Enhancing user journeys
  • Stakeholder alignment
  • Survey design
  • Usability testing
  • Jira
  • MS Office
  • Google Workspace
  • User experience design
  • Team leadership
  • Client relationship building

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Patient Partner

McGill University Health Center, MUHC
01.2025 - Current

Program Manager - Product Design & User Testing

TELUS Inc.
01.2021 - 01.2024

Account & UX/UI Project Manager

LVL Studio
01.2013 - 01.2021

Senior Project Manager & Content Producer

Agencies: TAXI, Havas, Sid Lee, Cloudraker
01.2001 - 01.2012

Gerontology: Issues & Trends -

Toronto Metropolitan University

Diploma - AV Multimedia Production

Seneca College of Art & Design

Bachelor of Arts - Cultural Studies & Communication

McGill University

Improv Training -6 Years

The Second City

Volunteer And Other Experience

  • Patient Partner, CERES Lab, Contributing lived experience to improve patient-provider communication in palliative care., 2024-01-01 to 2025-01-01
  • Family Care Coordinator, Designed digital tools and systems to manage care for aging parents., 2017-01-01 to 2025-01-01
  • Community Engagement, Choir performances in senior residences, volunteering in food banks, events for veterans and special needs groups., 1997-01-01 to 2025-01-01
  • Featured Contributor, Appeared in Ageless, a Cummings Centre documentary exploring the impact of ageism., 2025-01-01

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Andrea SchumethSenior Project Manager