Andrea Sandoval
Windsor
Summary
Polished and detail-oriented hospitality professional with a strong background in guest service, team leadership, and administrative operations. Skilled in building lasting client relationships, managing high-pressure environments, and delivering elevated, personalized experiences. Adept at multi-tasking, coordinating complex workflows, and maintaining operational excellence, bringing a strong foundation for fine dining service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fine Dining Catering Server
Michael Degen
Healdsburg, CA
09.2025 - Current
- Delivered high-end, fine dining service for private events, weddings, and corporate functions, ensuring an exceptional guest experience
- Executed full-service catering operations, including table setup, food presentation, wine service, and multi-course meal delivery
- Demonstrated strong knowledge of menu items and ingredients to confidently guide guests and accommodate preferences and dietary needs
- Collaborated with chefs, event coordinators, and team members to ensure seamless service and timing for large-scale events
- Uphold strict standards of cleanliness, food safety, and professional presentation in fast-paced, high-pressure environments
- Anticipated guest needs and provided attentive, personalized service to enhance overall satisfaction
- Assisted with event setup and breakdown, including décor arrangement, table settings, and equipment handling
- Adapted quickly to changing event demands while maintaining composure and attention to detail
Cocktail Server/Food Server
BJ's Restaurant and Brewhouse
Santa Rosa, CA
07.2017 - 01.2026
- Delivered polished, detail-oriented beverage and food service in a fast-paced hospitality setting
- Executed proper service techniques for multi-course dining, ensuring accurate pacing and presentation
- Served wine, cocktails, and cuisine with a focus on refinement, guest engagement, and overall experience
- Built strong guest relationships, resulting in repeat clientele and consistently positive dining experiences
- Anticipated guest needs and provided attentive, personalized service in a high-expectation environment
- Maintained high standards of cleanliness, organization, and professionalism at all times
- Worked closely with kitchen and front-of-house teams to ensure seamless, coordinated service
Administrative Assistant
Tombe Realty
City, State
02.2018 - 01.2020
- Managed comprehensive administrative and financial operations, including accounts payable/receivable, invoicing, and accurate recordkeeping across multiple properties
- Served as the primary liaison for tenants, property owners, and vendors, delivering polished, professional communication and timely resolution of inquiries and concerns
- Cultivated and maintained strong client relationships, ensuring seamless operations and a high standard of service
- Prepared and processed lease agreements, disclosures, and amendments with a high degree of accuracy and attention to detail
- Oversaw financial reporting for individual properties, ensuring accounts were balanced and owners remained well-informed of financial performance
- Coordinated high-volume communications via phone and email with efficiency, discretion, and professionalism
- Anticipated and escalated operational issues to leadership, supporting proactive and effective problem resolution
- Maintained organized systems and optimized administrative workflows to enhance overall office efficiency
Sales Lead / Marketing Lead
Aeropostale
City, State
09.2013 - 05.2016
- Led daily sales operations by setting and executing strategic sales goals while motivating team members to deliver strong performance
- Delivered a high level of customer engagement by building rapport, understanding client needs, and providing personalized recommendations
- Maintained visually compelling merchandising displays aligned with brand standards to enhance the overall customer experience
- Streamlined stockroom organization by implementing efficient inventory systems, improving workflow and supporting sales floor productivity
- Oversaw opening and closing procedures, including cash handling, register reconciliation, and securing store assets
- Ensured operational excellence by managing administrative tasks such as email communications, bank deposits, and compliance with company policies
- Collaborated with team members to create a cohesive, results-driven environment focused on service, presentation, and efficiency
Education
High School Diploma -
Elsie Allen High School
Santa Rosa, CA05-2014
Skills
- Fine dining service & multi-course meal execution
- Guest relationship building & repeat clientele
- Professional communication & interpersonal skills
- Team leadership & collaboration
- Organization, multitasking, and workflow optimization
- Administrative operations & financial record keeping
Certification
- Food Handlers Card
- RBS certification
Timeline
Fine Dining Catering Server
Michael Degen
09.2025 - Current
Administrative Assistant
Tombe Realty
02.2018 - 01.2020
Cocktail Server/Food Server
BJ's Restaurant and Brewhouse
07.2017 - 01.2026
Sales Lead / Marketing Lead
Aeropostale
09.2013 - 05.2016
High School Diploma -
Elsie Allen High School