Certifications
Andrea Sali
Volunteer Coordinator/Community Outreach Worker/Case Manager/Team Builder
Surrey,BC
Summary
Caring Outreach Worker with 16+ years of experience working with the Homeless/Marginalized and at risk clients. Dedicated to comprehensive advocacy and day-to-day services with extensive knowledge of Addiction related issues.
Dedicated Volunteer Coordinator proficient in managing volunteer operations for Non-Profit organizations. Quality-driven professional adept at finding and training successful volunteers. Bringing 16+ years of experience and passion for community service.
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
9
9
16
16
years of professional experience
Education
Intercultural Studies (ICST) - Sociology, Theology, Ethics, Urban Development
Columbia Bible College
Abbotsford, BC04.2007
Skills
- Client Privacy
- Outreach Activities
- Welfare Applications
- Outreach Initiatives
- Resource Distribution
- Community Advocate
- General Housekeeping
- Microsoft Office
- Individual and Group Counseling
- Client Screening
- Public Outreach
- Housing Navigation
- Supportive Counseling Techniques
- Community Resource Navigation
- Coping Techniques
- Client Intakes
- Behavior Support
- Mental Health Crisis Response
- Scheduling and Appointment Setting
- Coordinate Service Referrals
- Safety and Risk Assessments
- Case File Management
- Maintain Records
- Staff Leadership
- Community Service Programs
- Industry Best Practices
- Behavioral Skills Development
- Program Coordination and Execution
- Interdisciplinary Teamwork
- Customer Satisfaction
- Event Planning
Work History
Case Manager
Union Gospel Mission
New Westminster, BC, Canada
08.2016 - 06.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Community Outreach Worker
Union Gospel Mission
New Westminster, BC, Canada
07.2007 - 06.2023
- Improved public awareness of available resources by distributing informational materials and addressing community members'' needs.
- Enhanced community engagement by organizing and facilitating outreach events and workshops.
- Collaborated with local organizations to develop partnerships for joint initiatives, strengthening the support network within the community.
Volunteer Coordinator
Union Gospel Mission
New Westminster, BC, Canada
09.2017 - 06.2023
- Enhanced volunteer engagement by implementing effective recruitment strategies and organizing orientation sessions.
- Managed a database of over 200 volunteers, ensuring accurate record-keeping and easy access to information when needed.
- Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
Certification
- Emergency First Aid/Level C COR/AED, Level E Customized course training for special needs groups. Training - Sept 16, 2023 - Sept 16, 2026
- SafeCheck Advanced Food Safety Certification Program. Training-Sept 12, 2023-Sept, 2028
- WHMIS Workplace Hazardous Materials System Certification. Training- Sept 14, 2023
- Person Centered Dementia Care- Nov 2023
- Safeguarding Vulnerable Adults - Nov 2023
- Certified Trauma Informed Coach Feb 2024
- NARCAN/Narloxon Training
- NVCI (Non-Violent Crisis Intervention) Training- 2020
- Relapse Prevention Training- Understanding the relapse process/one on one counseling. Sept 2015
Timeline
Volunteer Coordinator
Union Gospel Mission
09.2017 - 06.2023
Case Manager
Union Gospel Mission
08.2016 - 06.2023
Community Outreach Worker
Union Gospel Mission
07.2007 - 06.2023
Intercultural Studies (ICST) - Sociology, Theology, Ethics, Urban Development
Columbia Bible College
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