Friendly and outgoing Educational Assistant focused on comprehensive, life-based approaches to education. Energetic problem solver, skill-builder and conflict resolver.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Custodian
Westlock Dental Centre
03.2023 - Current
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
Kept building spaces premises clean inside and outside.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Program /Educational Assistant
Westlock Elementary School
11.2020 - Current
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Maintained positive attitude and affirmatively communicated with each student.
Provided support to help students with special needs learn and grow.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Driver / Attendant and Family Time Support Worker
Morrison Youth Care
03.2016 - Current
Analyzed overall client performance and recommended adjustments.
Transported clients to appointments, shopping venues and family supervised visits.
Documented daily activities, behaviors and incidents for permanent record.
Visited home environments to help clients develop life and appropriate parenting skills.
Customer Service Representative
Town Of Westlock
02.2022 - 08.2022
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Custodian
Town Of Westlock
09.2014 - 11.2020
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Supervised supplies in inventory and submitted reorder requests.
Summer Arena Operator
Town Of Westlock
05.2013 - 10.2014
Mowed and edged town properties using power mowers and edgers.
Removed overgrowth, hazards and debris from common pathways to improve usability.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.