Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Powell

Westlock,AB

Summary

Friendly and outgoing Educational Assistant focused on comprehensive, life-based approaches to education. Energetic problem solver, skill-builder and conflict resolver.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Custodian

Westlock Dental Centre
03.2023 - Current
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Program /Educational Assistant

Westlock Elementary School
11.2020 - Current
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Provided support to help students with special needs learn and grow.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Driver / Attendant and Family Time Support Worker

Morrison Youth Care
03.2016 - Current
  • Analyzed overall client performance and recommended adjustments.
  • Transported clients to appointments, shopping venues and family supervised visits.
  • Documented daily activities, behaviors and incidents for permanent record.
  • Visited home environments to help clients develop life and appropriate parenting skills.

Customer Service Representative

Town Of Westlock
02.2022 - 08.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Custodian

Town Of Westlock
09.2014 - 11.2020
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Supervised supplies in inventory and submitted reorder requests.

Summer Arena Operator

Town Of Westlock
05.2013 - 10.2014
  • Mowed and edged town properties using power mowers and edgers.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.

Education

Bachelor of Arts - Psychology

Mount Saint Vincent University
Halifax, NS
05.2016

High School Diploma -

Digby Regional High School
Digby, NS
06.2012

Skills

  • Educational program implementation
  • Works well independently
  • Calm in crisis situations
  • Fluent in reading and writing English
  • Experience with Microsoft computer software
  • Experience with foster care youth
  • Skilled in working with children with autism

Certification

  • Mental Health First Aid
  • Fire Extinguisher Training
  • Workplace Violence Prevention
  • WHMIS
  • Aboriginal Awareness Training
  • Suicide Intervention
  • First Aid - Expires Sep 2024

Timeline

Custodian

Westlock Dental Centre
03.2023 - Current

Customer Service Representative

Town Of Westlock
02.2022 - 08.2022

Program /Educational Assistant

Westlock Elementary School
11.2020 - Current

Driver / Attendant and Family Time Support Worker

Morrison Youth Care
03.2016 - Current

Custodian

Town Of Westlock
09.2014 - 11.2020

Summer Arena Operator

Town Of Westlock
05.2013 - 10.2014

Bachelor of Arts - Psychology

Mount Saint Vincent University

High School Diploma -

Digby Regional High School
Andrea Powell