Andrea Goytia
Lodi
Summary
Detail-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Taking pride in work ethic, professionalism, and problem solving. Ability to handle multiple projects simultaneously with a high degree of accuracy. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Dental Office Receptionist/ Dental Assistant
Oak Tree Dentistry
02.2024 - 10.2024
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
- Acted as a liaison between patients and dental professionals to address concerns or questions regarding treatment plans, billing issues, or insurance coverage.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered and verified patient records before triage with most up-to-date information.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Automated Logistical Specialist
United States Army
08.2014 - 01.2022
- Completed reports on staff and material availability, storage space, supply relocation and warehouse rejections. Developed and sent status statements.
- Supervised personnel in supply, services, materials management and logistical operations.
- Reviewed incoming materials for accuracy against bills of contract, purchase orders, and shipping documentation.
- Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
- Created and maintained records, which included stock lists, inventory and material counts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Trained new employees on proper procedures and best practices, increasing overall team efficiency.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Science -
Carrington College
Sacramento, CA03-2026
Contra Costa Medical Career College
Antioch, CA02-2024
Skills
- Insurance verification
- Billing procedures
- Office supply management
- File management
- Document preparation
- Cross-training
- Punctual and reliable
- Excellent multitasking capability
- Verbal and written communication
- Phone and email etiquette
- Issue resolution
- Attention to detail
Timeline
Dental Office Receptionist/ Dental Assistant
Oak Tree Dentistry
02.2024 - 10.2024
Automated Logistical Specialist
United States Army
08.2014 - 01.2022
Associate of Science -
Carrington College
Contra Costa Medical Career College
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