Summary
Overview
Work History
Education
Skills
Community Involvement
References
Timeline
Generic

Andrea Friesen

Edmonton,AB

Summary

Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.

Overview

23
23
years of professional experience

Work History

ADMINISTRATIVE COORDINATOR

Avison Young
02.2021 - 07.2024
  • Managed Accounts Payable for multiple service lines in Western Canada.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Developed processes and procedures related to accounts payable operations.

OFFICE STAFF

William Huff Advertising
05.2015 - 03.2020
  • Served as the primary point of contact for office visitors, answering phone calls and emails and took charge of internal sales, performing tasks such as job writing and overseeing production flow.
  • Managed the processing of outbound shipments by organizing and labeling products for efficient delivery.
  • Assisted with production, including weeding, grommeting and cutting down signs

RECEPTIONIST/CSR

Edmonton Eskimos Football Club
05.2014 - 05.2015
  • Efficiently responding to telephone inquiries and redirecting calls.
  • Addressed and resolved various inquiries related to season, premium, and casual tickets.
  • Spearheaded the organization and upkeep of parking waiting lists, staff list, and client databases.
  • Effectively coordinated procurement of office supplies and executed efficient shipping and receiving processes.

RECEPTIONIST

Westgate Medicentre
06.2005 - 05.2014
  • Handled medical records and maintained filing systems.
  • Effectively managed and interacted with diverse patient population.
  • Demonstrated efficient telephone etiquette, organized mail handling system, and streamlined fax operations.
  • Managed stock receipt, inventory control and office arrangements.

CREW

Laser Quest
01.2003 - 07.2005
  • Executed monetary transactions involving cash and debit/credit cards to ensure smooth operations in a retail establishment.
  • Managed Laser Tag games efficiently, ensuring customer satisfaction and adherence to strict time constraints.
  • Performed opening and closing duties, ensuring cleanliness, garbage removal, and setup of technical equipment for game play.

TEMPORARY OFFICE ASSISTANT

Office Team
07.2001 - 10.2003
  • Managed various administrative tasks such as photocopying, faxing, mail handling, and cheque typing.
  • Gained experience across multiple industries including law firms, gasoline companies, and a collection agency.

Education

Discovery Certificate -

North American Baptist College
Edmonton, AB
05-1999

Arts and Sciences Grade 12 Diploma -

Swan Valley Regional Secondary School
Swan River, MB
06-1998

Skills

  • Responsible, dependable and quick learner
  • Proven ability to assume increasing responsibility
  • Self-motivated Able to work independently as well as a team player
  • Professional attitude Dedicated to getting the job well done
  • Works well with people Can handle different personality types with professionalism and courtesy
  • Office inventory management

Community Involvement

  • Youth Leader, 1998 - 2003
  • Theatre - Director, Writer and Actor 2001 - Present

References

References available upon request.

Timeline

ADMINISTRATIVE COORDINATOR

Avison Young
02.2021 - 07.2024

OFFICE STAFF

William Huff Advertising
05.2015 - 03.2020

RECEPTIONIST/CSR

Edmonton Eskimos Football Club
05.2014 - 05.2015

RECEPTIONIST

Westgate Medicentre
06.2005 - 05.2014

CREW

Laser Quest
01.2003 - 07.2005

TEMPORARY OFFICE ASSISTANT

Office Team
07.2001 - 10.2003

Discovery Certificate -

North American Baptist College

Arts and Sciences Grade 12 Diploma -

Swan Valley Regional Secondary School

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Andrea Friesen