Andre Joseph
Menifee,CA
Summary
Adept at enhancing field operations and safety standards, my tenure at Walmart showcased my ability to implement effective troubleshooting techniques and foster client relationships. Skilled in equipment installation and network connectivity, I excel in fast-paced environments, demonstrating strong problem-solving abilities and a commitment to excellence. Field operations professional prepared to contribute to seamless project execution and equipment maintenance. Known for reliability and adaptability in dynamic environments, fostering team collaboration and consistent results. Brings valuable skills in problem-solving and operational efficiency.
Overview
11
11
years of professional experience
Work History
Field Operations Technician
Walmart Distribution Center
01.2022 - Current
- Improved safety standards within the team, adhering to company policies and industry regulations during field operations.
- Maintained strong relationships with clients through clear communication, understanding their needs, and delivering tailored solutions accordingly.
- Achieved consistent high-quality performance by following established best practices for installation, repair, and maintenance tasks.
- Conducted comprehensive site assessments to identify potential risks and develop appropriate mitigation strategies.
- Performed equipment installations, ensuring proper functionality and adherence to client specifications.
- Optimized field operations efficiency through implementing effective troubleshooting techniques and minimizing downtime.
Cable Technician
Amazon Prime Construction
03.2019 - 12.2020
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Ran over 4000 cat 6a cabling to various locations including waps
- Ran riser cabling including fiber
- Terminating patch panels
Teledata Technician
Southern California Edison
03.2017 - 04.2019
- Demonstrated strong problem-solving skills in addressing urgent teledata complications, working under pressure while maintaining a focus on quality workmanship.
- Consistently met project deadlines through effective time management practices and prioritization of tasks according to urgency level.
- Improved overall network performance by conducting comprehensive assessments, identifying areas for optimization, and recommending cost-effective solutions to stakeholders.
- Ensured timely completion of projects by effectively coordinating with team members and managing workload.
- Installation of fuse panels at multiple substations for sce ran dc power from BDFB to fuse panel rall all power to various equipment
Fiber Optic Technician
Maxine Waters Employment Preparation Center
02.2018 - 06.2018
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Field Technician
Viasyystems
02.2014 - 01.2016
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
Education
High School Diploma -
Rancho Verde High School
Perris, CA06.2001
Skills
- Field operations management
- Electrical safety
- Network connectivity
- Software diagnostics
- Hardware repair
- Equipment installation
- Schematic reading
- RFC testing
- OTDR traces
- Cat 3, Cat 5 and Cat 6
- OSHA certified
- Installation ( OC 12 ,OC 48 ,DMS 100S, 250S ,AND 300S)
- Fiber terminations
Timeline
Field Operations Technician
Walmart Distribution Center
01.2022 - Current
Cable Technician
Amazon Prime Construction
03.2019 - 12.2020
Fiber Optic Technician
Maxine Waters Employment Preparation Center
02.2018 - 06.2018
Teledata Technician
Southern California Edison
03.2017 - 04.2019
Field Technician
Viasyystems
02.2014 - 01.2016
High School Diploma -
Rancho Verde High School
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