CHRIS METCALFE
REGINA,Canada
Summary
Dedicated and detail-oriented professional seeking the position of Physics Technician in Electronics, offering a strong foundation in electronic systems. Proven ability to troubleshoot complex technical issues and implement effective solutions, ensuring optimal performance and reliability. Committed to continuous learning and staying updated with the latest advancements in technology to contribute meaningfully to team objectives. Eager to leverage skills and knowledge to support innovative projects within a leading organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Operations Technician
Xplore
12.2021 - Current
- Managed inventory of spare parts, tools, and equipment; maintained accurate records for efficient resource allocation.
- Improved safety standards within the team, adhering to company policies and industry regulations during field operations.
- Achieved consistent high-quality performance by following established best practices for installation, repair, and maintenance tasks.
- Actively participated in team meetings, keeping abreast of the latest industry trends and best practices to drive continuous improvement within the organization.
- Streamlined work processes by utilizing advanced diagnostic tools for faster issue identification and resolution.
- Conducted regular equipment inspections, identifying potential issues early and ensuring prompt resolution to minimize disruptions to field operations.
- Collaborated with cross-functional teams to ensure seamless communication and coordination in addressing complex problems.
- Optimized field operations efficiency through implementing effective troubleshooting techniques and minimizing downtime.
- Enhanced network reliability by conducting regular maintenance checks and addressing potential issues promptly.
- Performed equipment installations, ensuring proper functionality and adherence to client specifications.
- Conducted comprehensive site assessments to identify potential risks and develop appropriate mitigation strategies.
- Increased customer satisfaction by providing timely and professional onsite support for technical issues.
- Integrated new technologies to better meet project needs.
Field Service Technician
Coca Cola Enterprises
01.2010 - 11.2021
- Lead hand overseeing technician for Regina area.
- Service and maintain coolers, vending machines, product fountains, and ice machines
- Perform preventative maintenance on all equipment
- Monitor and control all inventory for individual use
- Provide support and assistance for other employees
- Utilize knowledge of plumbing, refrigeration, electronics, and electrical systems when diagnosing and repairing issues
- Provide exceptional customer service, and build and maintain positive relationships with customers
Field Service Technician
De La Rue Cash Systems / Talaris
01.2006 - 01.2010
- Service and maintain banking automation machines, such as ATMs, point of sale, cash dispensers, bill counters, and coin machines.
- Perform preventative maintenance on equipment
- Order, organize, and maintain inventory of all parts and equipment
- Provide excellent customer service, including training employees on the use and basic maintenance of their equipment
Head Production Technician
WaveCom Electronics Inc.
01.2002 - 01.2004
- Supervise a team of employees
- Test and repair up-converters used for cable and internet companies worldwide
- Test, calibrate, and repair equipment used in testing
- Troubleshoot and repair computer hardware and software errors used in testing
- Maintain quality control of all parts and systems
Education
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SIAST Wascana
Regina, SK01.2005
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SIAST Palliser
Regina, SK01.2000
Skills
- Field operations management
- Electrical safety
- Network connectivity
- Software diagnostics
- Hardware repair
- Equipment installation
- System configuration
- Asset management
- Schematic reading
- Performance optimization
- Advanced troubleshooting
- Electrical systems
- Equipment inspection
Certification
AC/DC electricity, digital electronics, audio system, transceivers, advanced television, basic electronics, microprocessors, radio systems, antennas
Languages
English
Professional Working
Timeline
Field Operations Technician
Xplore
12.2021 - Current
Field Service Technician
Coca Cola Enterprises
01.2010 - 11.2021
Field Service Technician
De La Rue Cash Systems / Talaris
01.2006 - 01.2010
Head Production Technician
WaveCom Electronics Inc.
01.2002 - 01.2004
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SIAST Wascana
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SIAST Palliser