Andranik Kasparov

Innovative professional with 10+ years of progressive experience within the sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. A strategic business leader who embraces the accountability for delivering sustainable and profitable growth results by developing new businesses and operations in today's competitive market. Driven by a winning attitude and passion to promote world class organizations, uses an inspiring and positive communication approach to build solid relationships with clients, vendors and business partners. Able to conduct business in English and Russian.

• B.Sc.
• M.B.A.

• Interior Blue, http://interiorblue.com, Assistant Manager, 04/01/23, 12/31/25, Hire, train, and coordinate a staff of 4-8, Assisted with inventory shower panels, shower sets, shower heads, shower handles, tub mixers, kitchen faucets, kitchen sinks and customer service standards development, visual merchandising, and integrated new sales techniques., Direct sales floor activities, assist customers and address customer concerns., Recognized and expanded on seasonal market condition trends and related staffing needs., Enforce safety, health, and security rules., Assign employees to specific duties to best meet the needs of the store daily.
• Ashley’s Furniture, https://www.ashleyhomestore.ca, Store Manager, 10/01/22, 04/30/23, Promoted from Sales Manager to Store Manager within 6 months., Manage employee scheduling and weekly sales targets., Count cash and make deposits., Assign employees to specific duties to best meet the needs of the store daily., Examine merchandise to verify it is correctly priced and displayed., Report to the district manager regarding all store staff issues., Generate repeat business through exceptional customer service., Administer monthly budgets., Instruct staff on how to handle difficult and complicated sales., Enforce safety, health, and security rules.
• Ashley’s Furniture, https://www.ashleyhomestore.ca, Sales Manager, 05/01/22, 10/31/22, Hired approximately 10+ new employees with assistance from Store Manager., Developed training procedures and trained new employees for the sale of furniture and related services to maximize store profits., Prepared weekly store performance and financial reports for corporate offices., Managed and motivated sales teams to maximize peak performance and ensure a competitive edge., Conducted daily sales meetings with all Retail Sales Associates., Assisted in customer concerns or problems with cost, merchandise or delivery issues.
• RBC Royal Bank of Canada, https://www.rbc.com, Client Adviser, 01/01/18, 12/31/22, Established new customer accounts including checking, savings, lines of credits and loans., Processed cash withdrawals and foreign currency exchange., Adhered to Bank's security and audit procedures., Researched and resolved customer issues on personal savings, checking and lines of credits., Loaded customer loan applications into loan processing program., Examined checks for identification and endorsement., Maintained confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel., Delivered prompt, accurate and excellent customer service., Accessed and verified customer profiles information online when necessary., Processed business deposits., Informed and recommended product and services that benefit customer., Provided help with Online banking and operations.
• Gateway Newstands, https://gatewaynewstands.com, Manager, 01/01/14, 12/31/18, Handle all merchandising, inventory control, ordering, cash control, and maintenance., Oversee store opening and closing procedures., Direct sales floor activities, assist customers and address customer concerns., Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies., Hire, train, and coordinate a staff of 2-6., Tallied daily receipts and made bank deposits., Inspire sales staff to develop and implement special promotions and events., Received highest sales for 2-month period from OLG in my region.
• Interior Blue, http://interiorblue.com, Assistant Manager, 01/01/12, 12/31/14, Assisted with inventory shower panels, shower sets, shower heads, shower handles, tub mixers, kitchen faucets, kitchen sinks and customer service standards development, visual merchandising, and integrated new sales techniques., Maintained store stock and assisted in arranging store displays and merchandising., Prepared sales report and analyzed business., Created store layout for conducting store inventory and cycle counts and organized staff and merchandise., Trained staff and ensured compliance to established policies, procedures, and job standards in all store activities., Managed and supported the career development process of staff.
• Leon's Canada, https://www.leons.ca, Sales Representative, 01/01/10, 12/31/12, Coordinated all sales activities and led new product launch in the electronics and appliances departments., Maintained a high steady sales growth in excess of $500,000 a year in my department., Handled all customer inquiries and needs, while maintaining exceptional customer service., Presented and trained customer on existing and new products within the electronics and appliances departments., Created, maintained and tracked all customers' requests and orders within database., Advised and educated customer on company's financial options and processed all approved applicants., Maintained an excellent relationship with all clients, by keeping them up to date on all new and exciting products., Handled all paperwork; including applications, financial requests, and product reviews., Motivated a highly skilled sales team, by introducing strategic sales' ideas in my department's weekly sales' meetings., Developed and implemented strategies, goals and performance measures for the Sales and Marketing teams for each Brand and Distribution Channel such as HD TVs, Blue Rays, Home Theatres and more products.
• Time Zone Stucco Ltd, Assistant Manager, 01/01/08, 12/31/10, Managed day-to-day operations; presented company products and trained new sales representatives., Coordinated all admin functions and contractual agreements., Administrated and controlled all financial transactions in a resale environment. It included; managing cash flow, financial documents, budgets, internal audits, and banking transactions., Handled all customers' escalations and expedited order requests., Led the schedules and processes of 8 employees. Maintained weekly timesheets, overtime hours, and staff clients' appointments., Controlled all client services and maintained a neat and pleasant display for our products and merchandise., Generated and maintained monthly reports showing all sales' quotas and percentages, for upper management., Presented all company products and designs to clients., Provided constant staff coaching and sales tips to maintain an impressive sales' average of 50% above minimum target., Assisted managers with hiring and training sales reps., Developed and implemented accounting, administrative and operating standards in order to manage critical priorities and to ensure efficiency., Assisted in developing and executing business plans, by providing strategic direction through the diligent use of financial, human and materials resources.
• CQ Search Group Ltd., http://www.cqsearch.com/, Executive Recruiter, 01/01/06, 12/31/08, Presented job opportunities to qualified IT candidates and negotiated contract terms., Designed and directed sales and marketing campaigns for daily operations with Fortune 500 Companies., Developed sales leads from resumes, referrals and references., Screened potential consultants through phone and in-house interviews., Performed reference checks, exit interviews and other background verifications for all candidates., Conducted research on existing accounts and potential new accounts. Consulted and advised candidates before, during and after the interview process., Advised clients of final agreements and job offers., Identified viable candidates from various sources including: directories, contact lists, databases, leads, newspapers, magazines and personal networking., Obtained defined job orders from Regional Vice Presidents with detailed job descriptions and skill requirements., Directed the hiring process with each candidate from first point of contact to acceptance of offer., Recognized and expanded on seasonal market condition trends and related staffing needs., Leveraged industry related functions for networking opportunities and enhanced product knowledge of the staffing agencies.
• Access Immigration Associates, Recruiter Manager, 01/01/04, 12/31/06, A solid background in Corporate and Contract Recruiting, including full cycle employment practices from candidates domestic and abroad., Worked extensively with Directors and Project hiring managers to understand the position requirements in order to implement the hiring process accordingly., Screened people who work for Access Immigration Associates in various locations, often abroad., Responsible for selecting and hiring agents and staff., Maintain ongoing relations between the director and agents, by holding weekly meetings to go over staffing and clients., Trained and coached new agents on how to best market Access Immigration Associates., Conducted annual performance reviews of supervised personnel along with one-on-one follow up sessions., Implemented training courses for new recruits, to increase profitability by 25%.