Andersen Chan
Edmonton,AB
Summary
Experienced Food Service Manager with a proven track record of optimizing operations and ensuring efficiency. Skilled in managing staff, inventory, and budgets to drive profitability. Strong commitment to maintaining high standards of food quality, safety, and customer service. Highly-motivated and adaptable with exceptional interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Good Buddy Chinese Restaurant
Edmonton, Alberta
07.2022 - 06.2024
- Maintained detailed records of sales transactions and daily shift reports.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Established policies for cash handling procedures to maximize security measures.
Personal Trainer
Goodlife Fitness
Edmonton, AB
01.2020 - 01.2022
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Recommended products such as dietary supplements or heart rate monitors when necessary.
Warehouse Supervisor
Vitality Air Inc.
Edmonton, AB
09.2017 - 09.2019
- Maintained stock levels and ordered required supplies promptly
- Assessed employee effectiveness and produced comprehensive performance evaluations
- Worked closely with peers and leaders to find solutions for work-related challenges
- Oversaw inventory control levels and verified storage and organization processes were upheld correctly
- Performed regular inspections of equipment, facilities, and personnel safety practices.
Education
High School Diploma -
Lillian Osborne
Edmonton, AB06.2019
Skills
- Customer Engagement
- Restaurant operations management
- Customer-Oriented
- Organization and prioritization
- Supervisory skills
- Food Service Background
- Performance Improvement
References
- MOSES LAM, CEO OF VITALITY AIR, VITALITY AIR INC, (780) 802-0665, moses@vitalityair.com, Former Manager
- RHODA TANG, ACCOUNTANT, TD, (780) 850-8081, rhoda.tang@gmail.com, Former Manager
Certification
- Class 5 Driver's License
Languages
English
Professional
Cantonese
Professional
References
References available upon request.
Timeline
Restaurant Manager
Good Buddy Chinese Restaurant
07.2022 - 06.2024
Personal Trainer
Goodlife Fitness
01.2020 - 01.2022
Warehouse Supervisor
Vitality Air Inc.
09.2017 - 09.2019
High School Diploma -
Lillian Osborne
- Class 5 Driver's License
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