Ancy Alice
Yarmouth,NS
Summary
Results-driven IT professional with three years of software industry experience and a solid background as a full-time retail supervisor since January 2024. Proficient in Java and React Native, with a proven track record of delivering innovative solutions and optimizing operational processes. Skilled in team leadership, customer service, and project management. Eager to leverage diverse expertise to contribute effectively to an IT team in delivering impactful solutions.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Carleton Country Outfitters
Carleton, NS
01.2024 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Cashier
Tharavadu Restaurant
Scarborough, ON
07.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Software Engineer
Sequoia Applied Technologies
India
02.2019 - 01.2022
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
Software Intern
Sequoia Applied Technologies
Kerala, India
11.2018 - 02.2019
- Served as a reliable point-of-contact for clients regarding software-related inquiries, resolving issues promptly while maintaining professionalism at all times.
- Developed a keen understanding of business requirements through regular communication with stakeholders, ensuring alignment between technical solutions and organizational objectives.
- Improved team productivity by introducing new tools and processes that streamlined the software development life cycle.
Education
PGDM - Project Management
Georgian ILAC
Toronto, ON12.2023
Bachelor Of Technology - Computer Science And Engineering
College of Engineering, Adoor
Kerala, India11.2018
Skills
- Task Delegation
- Store Organization
- Inventory Control
- Staff Training and Development
- Communication
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Full Professional
Timeline
Retail Supervisor
Carleton Country Outfitters
01.2024 - Current
Cashier
Tharavadu Restaurant
07.2023 - 01.2024
Software Engineer
Sequoia Applied Technologies
02.2019 - 01.2022
Software Intern
Sequoia Applied Technologies
11.2018 - 02.2019
PGDM - Project Management
Georgian ILAC
Bachelor Of Technology - Computer Science And Engineering
College of Engineering, Adoor