Ancie David
Edmonton,AB
Summary
Dynamic and engaging professional with a proven track record in customer service and team collaboration. Excelled at Ace Coffee Roasters by enhancing customer loyalty through prompt issue resolution and high-quality service. Skilled in cash handling and safe food practices, I significantly contributed to creating positive environments and maintaining high sanitation standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Ace Coffee Roasters
03.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista/Server
Garden Bakery
09.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Keyholder
Whimsical Vintage Creations
10.2022 - 01.2023
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
Retail Sales Associate
Anthropologie
11.2021 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor's of Education - Elementary Education, Generalist Degree
University of Alberta
Edmonton, AB12-2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Order Taking
- Safe Food Handling
Certification
- First Aid and CPR-C
- ProServe Liqour License
Timeline
Barista
Ace Coffee Roasters
03.2024 - Current
Keyholder
Whimsical Vintage Creations
10.2022 - 01.2023
Barista/Server
Garden Bakery
09.2022 - 05.2023
Retail Sales Associate
Anthropologie
11.2021 - 06.2022
- First Aid and CPR-C
- ProServe Liqour License
Bachelor's of Education - Elementary Education, Generalist Degree
University of Alberta
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