ANASTASIIA KASHYNA
Calgary,AB
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Seasoned facilities team member with expertise in cleaning, stocking and maintaining Type and Type facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Cleaner Position
Bee-Clean Building Maintenance Inc.
Canada
10.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
Housekeeper
Готель Палас
Польща
09.2022 - 07.2023
- Preparation of meals according to standards; rational management of stocks, minimization of waste; ensuring the necessary form of serving the meal; maintaining cleanliness and tidiness at the workplace; storage of kitchen appliances in proper technical condition.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
Housekeeper
Quiet Harbor hotel
Kherson, Ukraine
04.2018 - 03.2020
- Performed daily cleaning and maintenance tasks, ensuring the cleanliness of all rooms, common areas, and restrooms
- Cleaned and maintained guest rooms, including changing linens, dusting, and vacuuming
- Safely operated cleaning equipment, including vacuum cleaners and carpet cleaners
- Monitored inventory of cleaning supplies and notified management of any shortages or required maintenance
- Adhered to safety guidelines and used appropriate personal protective equipment (PPE) when handling cleaning chemicals
- Responded to client requests and special cleaning tasks in a timely and professional manner.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Polished fixtures to achieve professional shine and appearance.
Education
Not specified -
Donetsk State University of Internal Affairs of Ukraine Ministry of Internal Affairs
Donetsk, UkraineHighschool diploma -
Kaniv school
Kaniv, Ukraine01.2003
Skills
- Time management and multitasking abilities
- Strong attention to detail
- Ability to work independently and as part of a team
- Good communication
- Familiarity with safety protocols
Kindness and decency, culture and neatness
Languages
English
Elementary
Polish
Elementary
Ukrainian
Native or Bilingual
Russian
Full Professional
Timeline
Cleaner Position
Bee-Clean Building Maintenance Inc.
10.2023
Housekeeper
Готель Палас
09.2022 - 07.2023
Housekeeper
Quiet Harbor hotel
04.2018 - 03.2020
Not specified -
Donetsk State University of Internal Affairs of Ukraine Ministry of Internal Affairs
Highschool diploma -
Kaniv school