Anastasia Lymberopoulos
Toronto,ON
Summary
Dynamic Pharmacy Assistant with a proven track record at Rexall Pharmacy, excelling in customer service and medication dispensing. Skilled in inventory management and fostering professional development, demonstrated through effective training of new staff. Expertise in secure medication storage and efficient order verification, ensuring optimal patient safety and satisfaction.
Diligent assistant with proven background in supporting pharmacists in daily operations. Efficiently handled prescription processing and customer inquiries, ensuring smooth workflow. Demonstrated strong organizational skills and attention to detail while maintaining inventory and assisting with administrative tasks.
Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations. Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Rexall Pharmacy
10.2021 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Dental Administrative Assistant
Rideau Dental
07.2020 - 12.2021
- Contributed to a welcoming environment for all patients through friendly interactions and prompt assistance at the front desk.
- Maintained cleanliness of reception area, exam rooms, and common areas to ensure a professional appearance for the practice.
- Enhanced overall patient experience by maintaining a compassionate demeanor when interacting with individuals experiencing pain, distress, or anxiety related to their dental visit.
- Enhanced office efficiency by organizing patient files, updating dental records, and maintaining accurate documentation.
- Optimized office workflow by effectively handling incoming calls, messages, emails, and faxes from patients and providers.
Education
Doctor of Pharmacy - Pharmacy
University of Toronto
Toronto04-2027
Skills
- Answering customer questions
- Prescription verification
- Processing orders
- Medication dispensing
- POS system operation
- Verifying orders
- Excellent communication
- Problem-solving
- Organizational skills
- Processing payments
- Insurance billing
- Secure storage of medications
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Pharmacy Assistant
Rexall Pharmacy
10.2021 - 08.2024
Dental Administrative Assistant
Rideau Dental
07.2020 - 12.2021
Doctor of Pharmacy - Pharmacy
University of Toronto
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