Anastacia Selsing
San Lorenzo
Summary
Skilled emergency dispatcher with over 20 years of experience in managing communication channels for police, fire, and medical agencies. Expertise in prioritizing dispatch calls, ensuring quick response times, and fostering teamwork among first responders to enhance public safety.
Overview
28
28
years of professional experience
Work History
Emergency Dispatcher
City and County of San Francisco
02.2006 - 03.2026
- Managed emergency response communication radio channels for multiple agencies, ensuring timely and accurate information dissemination..
- Trained new dispatch personnel on protocols related to police, fire and medical. Trained on the job radio dispatching for both Police and Fire.
- Coordinated emergency responses by prioritizing dispatch calls and monitoring field units.
- Maintained clear communication with first responders, ensuring accurate information transfer during all situations, critical and non-critical.
- Utilized CAD software to track incidents and manage resource allocation efficiently Police, Fire, and Medical.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Caterer
Self
01.1998 - 01.2004
- Developed customized catering menus based on client preferences and dietary restrictions.
- Managed all aspects of event logistics, including setup, execution, and breakdown.
- This was a small catering business.
Education
Associate of Science - Culinary And Pastry
California Culinary Academy
CA11.1996
Skills
- Customer service
- Information documentation
- Public safety
- Memory retention
- Accuracy and precision
- Telecommunications
- Quality assurance
- Typing speed
- Emergency procedures
- Risk mitigation
- Technical aptitude
- Geographical expertise
- Emergency fire dispatcher certification
- Quick response time
- Teamwork and collaboration
- Problem-solving
- Works Well Under Pressure
- Basic life support
- Critical thinking
- Computer skills
- Active listening, information gathering, decision making, relay
- Computer-aided dispatching
- Data entry
- Police and fire procedures
- Stress tolerance
- Map reading skills
- Emergency assessment
- EMS dispatch
- Emergency medical instruction
- Police department procedures
- Multitasking and prioritization
Timeline
Emergency Dispatcher
City and County of San Francisco
02.2006 - 03.2026
Caterer
Self
01.1998 - 01.2004
Associate of Science - Culinary And Pastry
California Culinary Academy