Shehana Mohamed

• Built relationships with customers to encourage repeat business.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Managed returns, exchanges and refunds in accordance with store policy.

Project: TravelBox - Travel Reservation System

Client: Main Client was Disney.

• Contributed to project planning efforts, estimating time required for completion of QA activities and adjusting as necessary throughout development cycles.
• Assessed application patches and updates at development, testing and quality assurance stages.
• Resolved technical issues and forecasted troubleshooting complications during software trials.
• Automation Testing Using Selenium, TestNG, Cucumber and Rest Assured.
• Accessibility testing using JAWS.
• Manual testing Using Test Link, Postman and SQL Database

Project: Middleware automation and manual in Education Software

Client: Pearson Educational Sites

• Created successful test scripts to manage automated feature testing,
• Ran automated test suites and evaluated performance, functionality and scalability.
• Incorporated delivery requirements into planning of testing schedules.
• Reviewed product requirements and specifications to ensure their completeness and accuracy before initiating testing activities.
• Manual and automation test experience testing using different tools and technologies such as Postman, SOAP UI, ALM, E-Selenium, Rest Assured.

Project: Sky Bank (Financial Software)

Client: Some Sri Lankan Banks

• Designed and implemented scalable applications for data extraction and analysis.
• Maintained new software features using technologies such as HTML, CSS, JavaScript, jQuery, Java, Spring and Hibernate.
• Designed customized solutions for proposals to potential customers.
• Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
• Saved time and resources by identifying and fixing bugs before product deployment.