ANARGHA PULIYANA ANILKUMAR
Ontario,ON
Overview
1
1
year of professional experience
Work History
Technical Support Engineer
Inspirisys Solutions Limited
Infopark, Kerala
11.2022 - 11.2023
- Provided software and hardware support for enterprise-level clients, ensuring resolution within SLAs.
- Collaborated with cross-functional teams to address critical issues in real-time, enhancing customer satisfaction.
- Assisted in network troubleshooting and system upgrades for improved infrastructure performance.
- Maintained asset tracking and documentation, contributing to better inventory and patch management.
Education
Postgraduate Certificate - Information Technology Business Analysis – Operations
Conestoga College
01.2025
Bachelor of Technology - Computer Science
Albertian Institute of Science and Technology
01.2021
Skills
- Power BI
- Tableau
- Excel
- SQL
- Python
- Jira
- Problem-solving
- Communication
- Adaptability
- Time Management
Certification
- Practical Web Development, Udemy - 1.5 Hours
- Microsoft Excel For Data Analysis , Udemy - 5 Hours
- Agile Project Management, Udemy - 12.5 Hours
- HTML , CSS , Bootstrap Certification for Beginners , Udemy - 7 Hours
- Python for beginners: Learn all the basics of Python, Udemy -5 Hours
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with a team of 4 in the development of Enhancing PC Optimum by AI Personalization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsWork from home optionFlexible work hoursQuote
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Timeline
Technical Support Engineer
Inspirisys Solutions Limited
11.2022 - 11.2023
Postgraduate Certificate - Information Technology Business Analysis – Operations
Conestoga College
Bachelor of Technology - Computer Science
Albertian Institute of Science and Technology
Projects
AI-Powered Loyalty: Enhancing PC Optimum Through Personalization (Capstone Project, Conestoga College, Ontario, Canada)
- Designed a customer-centric AI solution to improve loyalty engagement using predictive analytics.
- Utilized SQL, Power BI, and Excel to model user behavior and forecast redemption patterns.
- Participated in the Capstone Poster Presentation involving all Conestoga ITBA campuses.
Digital Wellness: A Smart Healthcare System Using Machine Learning (Final Year B.Tech Project, Albertian Institute of Science & Technology, Kerala, India)
- Developed a predictive health monitoring application integrating wearable sensor data and ML algorithms.
- Published paper in IJACST Journal: https://www.warse.org/IJACST/static/pdf/file/ijacst011062021.pdf
Skills And Tools
Power BI, Tableau, Excel, SQL, Python (basic), Jira, MS Office Suite, Windows Server, Problem-solving, Communication, Adaptability, Time Management
Hobbies and Interests
- Career development
- Tech blogging
- Fitness
- Cooking
- Digital art
Similar Profiles
Joydeep PaulJoydeep Paul
Associate Engineer Technical Support at InspiriSYS Solutions LimitedAssociate Engineer Technical Support at InspiriSYS Solutions Limited
NAFEESATH NASHEEDA SMNAFEESATH NASHEEDA SM
Senior Software Engineer at Inspirisys Solutions LimitedSenior Software Engineer at Inspirisys Solutions Limited
PRAMOD JIRAGEPRAMOD JIRAGE
Backup Administrator at U & D Square SolutionsBackup Administrator at U & D Square Solutions
Cristina SeixeiroCristina Seixeiro
Behaviour Therapist at BONDS Autism CenterBehaviour Therapist at BONDS Autism Center
Abdulrahim Ibrahim ImamAbdulrahim Ibrahim Imam
Waiter at Hunt TerraceWaiter at Hunt Terrace