Basil Raju
Kasargod,Kerala
Summary
Adept in transforming complex data into actionable insights, I leveraged machine learning and data analytics at Strokx Technologies to predict product sales with remarkable accuracy. My expertise spans from SQL database optimization to leading IT procurement processes, showcasing a blend of technical proficiency and strategic problem-solving.
Overview
3
3
years of professional experience
Work History
Technical support Engineer
Empress Infotech
03.2020 - 08.2023
- Shop BMW USA - Web Application
- Shop MINI USA - Web Application
- Website monitoring
- Server handling
- Involved in IT procurement - Service queries
- Client Support
- Product Support
- Logs handling/monitoring
- Preorder monitoring and support
- Network troubleshooting
Education
B. Tech - Information Technology
Cochin University of Science and Technology (CUSAT)
Alappuzha08.2018
Skills
- IIS
- Microsoft SQL Server Management Studio
- MAC OS
- Power BI
- IT Procurement
- Linux Administration
- Data Analytics
- AWS
- Quality Assurance (QA) Testing
- Machine Learning
- Microsoft Office
Languages
English
Full Professional
Hindi
Professional
Timeline
Technical support Engineer
Empress Infotech
03.2020 - 08.2023
B. Tech - Information Technology
Cochin University of Science and Technology (CUSAT)