Ana Paola Ramirez
Vancouver
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Vallarta's Mexican Restaurant
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
La Panera Bread
09.2023 - 05.2024
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Diploma - Hospitality Management
Oxford International College Career
Vancouver, BC09-2026
High School Diploma -
Colegio Victoria
Mexico05-2024
Skills
-Knowledge of math for measuring ingredients and calculating bills
- Familiarity with food service and hospitality industry standards
- Strong customer service skills and the ability to interact with a diverse clientele
- Excellent time management skills to handle multiple tasks efficiently
- Proficient in cashiering and cash handling procedures
- Knowledge of POS systems for order processing and payment transactions
- Ability to handle food safely and follow proper food handling procedures
Languages
Spanish
English
Certification
- Serving It Rigth
- Food Safe Certification
Timeline
Server
Vallarta's Mexican Restaurant
01.2025 - Current
Server
La Panera Bread
09.2023 - 05.2024
Diploma - Hospitality Management
Oxford International College Career
High School Diploma -
Colegio Victoria
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