Experienced professional in the car industry with over 10 years of experience. Held positions including Finance Manager Assistant at Sunroad Jeep and Contract Clerk at Courtesy Chevrolet. Skilled in retail sales, customer services specialist & Business office administrator roles at Carmax Super store , bilingual communication, loyalty, hard work, honesty, teamwork, exceptional customer relations, and dealership knowledge. Confident in ability to be a valuable asset to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Contract Clerk
Courtesy Chevrolet
01.2025 - 10.2025
Assisted in the development of standardized templates for recurring contracts, improving overall efficiency.
Streamlined internal processes by assisting with the implementation of new contract management software tools.
Promoted continuous improvement efforts by offering suggestions based on feedback from colleagues or clients regarding contract procedures.
Maintained strict adherence to deadlines, resulting in timely fulfillment of contractual obligations.
Implemented an organized filing system, ensuring easy access to past contracts for reference purposes.
Liaised between multiple departments to gather necessary documentation and signatures for contract completion.
Reconciled accounts with latest Type and Type information.
Provided exceptional customer service to clients throughout the contracting process, resulting in a high satisfaction rate.
Reduced errors in contractual documents by diligently proofreading and editing before submission.
Received and processed cash, credit and debit payments.
Ensured accuracy in financial transactions by meticulously reviewing contracts and invoices.
Increased departmental productivity through proactive identification and resolution of bottlenecks within the contracting process.
Enhanced contract processing efficiency by streamlining document organization and storage.
Finance Manager Assistant
Sunroad Chrysler Dodge Jeep Ram
03.2023 - 12.2024
As a finance Manager Assistant I was dealing with Rebates and Incentives Programs, Sign and Review contracts, follow up with bank, finances companies to get done all finance process and paperwork, Review Approvals and turned completed Daily to business office, handle Claims and Monthly reports for incentives, rebates until get paid. follow up with DMV registrations, transfers of ownership, temp reg's, Report of sales, Daily Sent out All Contracts to the banks or the finance companies and follow up with customer Business Office for any issues or to get completed all deals. Specialist in CDK Drive for Finance Department and Sales. Experience on Dealer Connect for Finance and Sales Dept. Specialist in Dealer Track Portal. As Finance Manager Assistance get paid hourly 28.00 plus Monthly Bonus. Work schedule 9am- 5pm Monday-Friday.
Contact Manager: Agustin Galeana #760-576-7391
Assistant Manager Business office - Retail Salesperson & Customer Specialist
CarMax Store / Kearny mesa
09.2019 - 12.2022
Account receivables, Sales Contracts, DMV process paperwork, title clerk, banks Approvals, Auto Loan Specialist, Buy/Sales follow with Manheim Actions.
Education
High School Diploma -
Skills
DMV paperwork process
Account reconciliation
Schedule management
Contract finalization
Paperwork administration
Business office Admin
Compliance reviewing
Filing systems CRM
Finance Assistant
Database entry
Administrative support
File and database management
Document management
Mail handling
File maintenance
Processing mail
Document archiving
Customer service
Multitasking
Reliable and punctual
Organizational skills
Verbal and written communication
Client relations
Invoice processing
Certification
Certificate Auto Loans Programs.
Salesperson License.
Certificate Office Management.
Certificate Finance Manager Assistance.
Languages
Spanish
Timeline
Automotive Contract Clerk
Courtesy Chevrolet
01.2025 - 10.2025
Finance Manager Assistant
Sunroad Chrysler Dodge Jeep Ram
03.2023 - 12.2024
Assistant Manager Business office - Retail Salesperson & Customer Specialist