Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Analisa Fonseca De Oliveira

204-4502 42 ST Bonnyville ,AB

Summary

Accomplished Room Attendant at Kawayan Resort, recognized for exceptional cleaning skills and teamwork. Enhanced guest satisfaction by maintaining high cleanliness standards and efficiently managing time. Proficient in vacuuming and sweeping, with a proven ability to reduce guest complaints. Quick learner dedicated to delivering outstanding service and contributing to a positive team environment.


Offering positive attitude and excellent communication skills, eager to learn and develop in fast-paced environment. Brings ability to quickly understand food handling and safety procedures, along with proficiency in operating point-of-sale systems. Ready to use and develop customer service skills and food preparation techniques in [Desired Position] role.

Overview

13
13
years of professional experience

Work History

Food Counter Attendant

2397774 AB LTD
11.2023 - 12.2023
  • Prepared and served food items in accordance with health and safety standards.
  • Maintained cleanliness and organization of counter area to enhance customer experience.
  • Assisted customers with menu selections, providing knowledgeable recommendations.
  • Operated cash register accurately, processing transactions efficiently and handling payments.



Room Attendant

Kawayan Resort
05.2011 - 07.2012
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.

Housekeeping Room Attendant

Kawayan Resort -On The Job Training (OJT)
04.2011 - 04.2011
  • Performed thorough cleaning of guest rooms, ensuring high standards of hygiene and presentation
  • Restocked supplies and amenities, enhancing guest satisfaction and comfort
  • Collaborated with team members to complete room assignments within designated timeframes

Education

HOTEL HOUSEKEEPING MANAGEMENT - Hospitality Management

SIARGAO ISLAND INSTITUTE OF TECHNOLOGY
DAPA,PHILIPPINES
03-2011

High School Diploma -

SAPAO NATIONAL HIGH SCHOOL
MABUHAY STA.MONICA SURIGAO DEL NORTE PHILIPPINES
03-2006

Skills

  • Cleaning bathrooms
  • Vacuuming and sweeping
  • Dusting furniture
  • Mopping floors
  • Team player
  • Quick learner

Languages

English
Professional Working

Timeline

Food Counter Attendant

2397774 AB LTD
11.2023 - 12.2023

Room Attendant

Kawayan Resort
05.2011 - 07.2012

Housekeeping Room Attendant

Kawayan Resort -On The Job Training (OJT)
04.2011 - 04.2011

HOTEL HOUSEKEEPING MANAGEMENT - Hospitality Management

SIARGAO ISLAND INSTITUTE OF TECHNOLOGY

High School Diploma -

SAPAO NATIONAL HIGH SCHOOL
Analisa Fonseca De Oliveira