Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Villanueva

Calgary,Alberta

Summary

Diverse experience working in customer service and kitchen. Reliable, hardworking and dedicated, willing and enthusiasm to work as a team. Adept multitasking to achieve individual and team goals.

Overview

4
4
years of professional experience

Work History

Cook

A&W Restaurant
06.2022 - Current
  • Clean, cut, and prepare items for cooking.
  • Keep sanitation, health, and safety requirements in kitchen.
  • Order and accept supply delivery.
  • Check food products are cooked properly according to health regulations.
  • Check food temperatures using thermometers.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Customer Service Representative

Group UNICOMER S.A
01.2020 - 04.2022
  • Advise clients on the choice of the best article according to their needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Work daily to achieve sales goals.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Rotterdam High School
Guatemala

Veterinary Science

University of San Carlos of Guatemala
Guatemala

Skills

  • Provide excellent customer service
  • Computer skills
  • Collaboration / Team work
  • Quality Standards
  • Empathy
  • Neat and clean at work area

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Cook

A&W Restaurant
06.2022 - Current

Customer Service Representative

Group UNICOMER S.A
01.2020 - 04.2022

High School Diploma -

Rotterdam High School

Veterinary Science

University of San Carlos of Guatemala
Ana Villanueva