Jimmy E. Deatherage
2533 W. Mckinley Ave Spc 300
Summary
Experienced driver specializing in vehicle recovery and roadside assistance. Proficient in operating a range of tow trucks to ensure secure and efficient vehicle transport. Recognized for reliability, adaptability, and strong communication skills in collaborative team settings. Skilled at problem-solving under pressure and consistently delivering top-notch service to fulfill customer requirements.
Experienced with surveillance systems and security protocols. Utilizes effective conflict resolution skills to manage and de-escalate situations. Track record of maintaining safety and security in high-stress environments, ensuring secure and enjoyable experience for all patrons.
Overview
17
17
years of professional experience
Work History
AAA Certified/Emergency Towing and Recovery
D&K Towing
09.2024 - Current
- Duties: Providing professional
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
AAA Certified / Emergency towing responder
Herndon Towing
06.2020 - 09.2024
- Duties: Providing emergency response towing for police, sheriff, and CHP, AAA towing, major insurance towing, keeping logs, managing high cash flow, battery service. Exc.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Casino Security Officer
CasaBlanca Resort, Casino, Golf and Spa
07.2016 - 05.2020
- Ensured compliance with gaming regulations, conducting thorough investigations of suspected violations and submitting detailed reports to management.
- Enhanced overall casino security by implementing strict access control measures and monitoring surveillance systems.
- Cooperated with local law enforcement during investigations involving the casino, providing necessary information and support to facilitate swift resolutions.
- Reduced incidents of theft and fraud by conducting routine patrols and identifying potential risks within the casino premises.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices related to casino security operations.
AAA Certified tow truck operator
Arrowhead Towing
01.2015 - 07.2016
- Duties: Providing excellent customer service and working quickly for emergency vehicle tows, and lockouts; Tire changes; keeping personal log records; verifying insurance.
Emergency Towing Responder
Kevin’s Towing
11.2013 - 11.2014
- Duties: Providing emergency response towing for the Fresno county Sheriff’s Department, California Highway Patrol, and Fresno Police department in a quick efficient time during high stress situations.
Professional Battery Technician
R&D Towing
07.2011 - 08.2013
- Duties: Providing excellent customer service; Battery removal & installation; Cleaning, repairing, and servicing batteries & terminals.
AAA Certified / Emergency towing responder
Herndon Towing
01.2008 - 08.2011
- Duties: Providing emergency response towing for police, sheriff, and CHP, AAA towing, major insurance towing, keeping logs, managing high cash flow, battery service. Exc.
Education
GED -
Cesar Chaves Adult School
Fresno, CA04-2014
Skills
- Highly motivated individual
- Honest, Hardworking, & Reliable
- Provide excellent customer service
- Experienced in network install & Rebuild of professional software
- Excellent attention to detail
- Ability to perform task in a quick and efficient manner
- Teamwork and collaboration
- Customer service
- Problem-solving
- Crowd management
Timeline
AAA Certified/Emergency Towing and Recovery
D&K Towing
09.2024 - Current
AAA Certified / Emergency towing responder
Herndon Towing
06.2020 - 09.2024
Casino Security Officer
CasaBlanca Resort, Casino, Golf and Spa
07.2016 - 05.2020
AAA Certified tow truck operator
Arrowhead Towing
01.2015 - 07.2016
Emergency Towing Responder
Kevin’s Towing
11.2013 - 11.2014
Professional Battery Technician
R&D Towing
07.2011 - 08.2013
AAA Certified / Emergency towing responder
Herndon Towing
01.2008 - 08.2011
GED -
Cesar Chaves Adult School
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