Anaelsa Ortiz

• Sold admission, processed payments, and issued tickets.
• Contributed positively to audience engagement through proactive interaction with attendees before shows started.
• Maintained updated knowledge of event information to provide guests with accurate details.
• Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.

• Collected, arranged, and input information into database system. (Inventory as well as tasting notes)
• Studied and expanded my palette for craft beers and spirits in order to build a strong base knowledge of microbrews
• Assisted customers by helping them select the best spirits for their special events
• Stocked and arranged displays of bottles in a neat, organized and visually appealing manner.

*Seasonal Work, Multiple Seasons

*Monitoring Popular Ice Rink

*Assisting Patrons by teaching fundamentals of Ice Skating

* Facilitating positive first experiences with warm greetings and proper introductory instructions

* Contributing to team success through effective communication and cooperation with coworkers and management in other departments.

*Ensuring safety of all patrons by enforcing proper code of conduct within reason.

• Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
• Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
• Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.

• Delivered packages to customer doorsteps and business offices.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Cleaned and organized kitchen stations to promote team efficiency.
• Set up and disassembled food service stations, equipment and furniture per contract specifications.

• Kept a client book for reference, to ensure their shopping experience continued to tie into their growing collections.
• Remained informed and up to date on jewelry collection releases by specific designers
• Created eye catching displays to showcase spotlighted collections

• Gathered, organized and input information into digital database.
• Trained several managers during a time of high turnover and rapid expansion
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Sold customized juice cleanses